Code :

Code: 939
Description: RIP -Engine Communications Error
Remedy: The RIP processor and the engine processor cannot communicate with one another. Check the system board for correct installation and secure ground. If no problem is found, replace the FRUs in the following order: • System board • Interconnect board Note: The controller software also can cause a 939 error code. Contact your next level for software support.

Code: 940
Description: Service LV Power Supply
Remedy: The low voltage power supply zero crossover test failed. Check the LVPS for correct installation. Make sure the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector. This error may also be caused by a noisy AC input power source. • Be sure the correct LVPS has been installed. • If all the above are correct, replace the LVPS assembly.

Code: 950
Description: NVRAM Mismatch
Remedy: 950 Error displayed on the printer and you are not sure if the printer had the interconnect or system boards previously replaced: 1 Interconnect board Note: Before replacing the interconnect board, make absolutely sure you have the correct FRU number for the interconnect board that should go into your printer. Warning: Any time the interconnect board assembly is replaced, the Configuration ID must be reset in NVRAM on the interconnect board. See “Setting configuration ID”. Unplug the machine and replace the interconnect board assembly. Turn the printer on. If a 950 error still displays, replace the system board assembly. 950 Error after replacing the system board: 1 System board Note: Make sure you have the correct system board FRU number before installing the board in the printer. Replace the system board. 950 Error after replacing interconnect board: 1 Interconnect board Note: Before replacing the interconnect board, make absolutely sure you have the correct FRU number for the interconnect board that should go into your printer. Warning: Any time the interconnect board assembly is replaced, the Configuration ID must be reset in NVRAM on the interconnect board. Go to“Setting configuration ID”. Replace the interconnect board.

Code: 953
Description: NVRAM Chip Failure
Remedy: Indicates the NVRAM chip on the interconnect board has failed. Replace the interconnect board.

Code: 954
Description: NVRAM CRC Failure
Remedy: Indicates the NVRAM experienced a CRC failure. Replace the interconnect board.

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