Code :

Code: 924.21
Description: Open thermistor check failure. Fuser page count between 200,000 and 299,999.
Causes: • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open.
Remedy: See 924.01

Code: 924.31
Description: Open thermistor check failure. Fuser page count between 300,000 and 399,999.
Causes: • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open.
Remedy: See 924.01

Code: 924.41
Description: Open thermistor check failure. Fuser page count between 400,000 and 499,999.
Causes: • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open.
Remedy: See 924.01

Code: 924.51
Description: Open thermistor check failure. Fuser page count over 500,000.
Causes: • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open.
Remedy: See 924.01

Code: 924.91
Description: Open thermistor check failure. Fuser page count not available.
Causes: • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open.
Remedy: See 924.01

Code: 925.01
Description: Lamp detection performed and found error. Fuser page count between 0 and 99,999.
Causes: • 115 V lamp in 220 V printer. • Lamp has excessive wattage.
Remedy: 1 Fuser lamp If the fuser is 220 V machine a 115 V fuser may be installed. If the printer is not a 115 V model, then go to step 2. If the printer is a 220 V model, then check to make sure that the correct lamp is installed. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. 2 AC power source Check the AC power source to make sure it meets specifications. If the AC power source does not meet specifications, inform the customer. If it meets specifications, go to step 3. 3 Fuser lamp Turn the printer off and allow the fuser assembly to cool. After the fuser assembly cools down, turn the printer on. If you receive the same error code, replace the fuser lamp. See “Fuser lamp removal”. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed.

Code: 925.02
Description: Too hot to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Fuser page count between 0 and 99,999.
Causes: Attempting to POR machine after receiving a 925.01.
Remedy: See 925.01

Code: 925.11
Description: Lamp detection performed and found error. Fuser page count between 100,000 and 199,999.
Causes: • 115 V lamp in 220 V printer. • Lamp has excessive wattage.
Remedy: See 925.01