• Code: EA20
• Description: Paper transport delay jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ1103/1104]
• Causes: Entrance sensor (S1) Finisher control PC board (FIN)
• Remedy: Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN26) • Harness check

• Code: EA21
• Description: Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1103/1104]
• Causes: Entrance sensor (S1) Transport sensor (S2) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. • Is the paper size used shorter than the size specified in the specifications? Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher controller board • Connector check (CN7, CN22) • Board check

• Code: EA22
• Description: Paper transport jam (Finisher paper punching edge detection sensor): [MJ-1103/1104]
• Causes: Paper position sensor (S6-1) Paper position sensor (S6-2) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. • Use paper accepted in the specifications. Paper position sensor (S6-1) • Sensor check • Connector check • Harness check Paper position sensor (S6-2) • Sensor check • Connector check • Harness check Finisher controller board • Connector check • Board check

• Code: EA23
• Description: Paper transport jam (exit sensor): [MJ-1103/1104]
• Causes: Transport sensor (S2) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher controller board • Connector check • Board check

• Code: EA24
• Description: Paper transport jam (between entrance and exit sensors): [MJ-1103/1104]
• Causes: Entrance sensor (S1) Transport sensor (S2) Entrance motor (M1) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Entrance motor (M1) • Motor check • Connector check • Harness check Finisher controller board • Connector check(CN6, CN26) • Board check

• Code: EA25
• Description: Paper transport jam (after paper stack exit): [MJ1103/1104]
• Causes: Finishing tray paper detection sensor (S12) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Finishing tray paper detection sensor (S12) • Sensor check • Connector check • Harness check Finisher controller board • Connector check(CN18) • Board check

• Code: EA26
• Description: Paper transport jam (stop command request): [MJ1103/1104]
• Causes: Entrance sensor (S1) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher controller board • Connector check(CN26) • Board check

• Code: EA27
• Description: Paper transport jam (paper not inserted): [MJ-1103/ 1104]
• Causes: Entrance sensor (S1) Finisher controller board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher controller board • Connector check(CN26) • Board check