Description: Server Connection Error in FTP Scan Cause: Network connection failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if this device can communicate with forwarding destination FTP server. • Check if server's IP address is correct. • Check connection of network cable. 2. Take corrective actions at the host side.
Code: 031-578
Description: FTP Scan Login Name or Password Error Cause: USER/PASS command failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if the login name (user name) and password are correct. 2. Take corrective actions at the host side.
Code: 031-579
Description: Problem with Location FTP-scanned Image is Saved in Cause: Fail to move data to Repository Path.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if storage location is correct. 2. Take corrective actions at the host side.
Code: 031-580
Description: Fail to get file name/folder name of FTP scan server Cause: NLST command failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check server access right. 2. Take corrective actions at the host side.
Code: 031-581
Description: Suffix of FTP scan file name/folder name is over limit Cause: Same as left.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Change file name / forwarding destination folder, or move or delete file in forwarding destination folder. 2. Take corrective actions at the host side.
Code: 031-582
Description: FTP Scan File Creation Fail Cause: STOR command failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if the file name you specified can be created in storage location. 2. Check if there is free space in the storage location. 3. Take corrective actions at the host side.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if the folder name you specified can be created in storage location. 2. Check if the folder whose name is the same as the one you specified already exists. 3. Take corrective actions at the host side.
Code: 031-585
Description: FTP Scan File Deletion Fail Cause: DEL command failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check server access right. 2. Take corrective actions at the host side.