Code :

Code: 031-522
Description: SMB user authentication fail or SMB Scanner login fail Cause: In SMB scan, login access is rejected. Request is not allowed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. About user settings, confirm the following with the system administrator. Restriction on loginable workstation. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-523
Description: Problem with share name in SMB scan server Cause: Problem with share name in SMB scan server.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check SMB Server connection, or check share name you specified. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-524
Description: SMB Scan User Over limit Cause: Exceed the upper limit of the number of SMB scan users.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check the number of users who use the server at the same time is not exceeding the upper limit. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-525
Description: SMB Error Cause: SMB scan client has no access right (Win9x).
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if the specified user can read and write file at the storage location. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-526
Description: SMB Scan Host Name Resolution Fail Cause: SMB server name resolution failed.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check DNS connection, or check if name of forwarding destination server is registered with DNS. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-527
Description: SMB Scan DNS Server Not Set Cause: DNS server is not set.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Set DNS address, or set forwarding destination server address as IP address. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

Code: 031-528
Description: In SMB scan, server connection error Cause: Cannot find SMB server.
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if this device can communicate by network with the forwarding destination SMB server. • Check connection of network cable, then check the TCP/IP setting. • Check communication with Port 137(UDP), 138(UDP), and 139(TCP). 2. Check setting of WINS server and if server name can be resolved correctly. 3. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 4. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

Code: 031-529
Description: Problem with SMB scan login name or password Cause: Invalid password (Win9x).
Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check if password is correct. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).