• Code: 03-315, 03-325, 03-347, 03-348, 03-349, 03-355, 03-400
• Description: Single Board Controller PWB Failure RAP 03-315 The single board controller PWB has performed a crash recovery procedure. 03-325 A single board controller PWB clock is not functioning. 03-347 The single board controller PWB POST has failed the EPC test. 03-348 The single board controller PWB POST has failed the ASIC test. 03-349 The single board controller PWB POST has failed the rotation memory test. 03-355 The single board controller PWB POST has failed the NVM integrity test. 03-400 The single board controller PWB cannot detect additional EPC memory.
• Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Software module, PL 3.24 Item 8. • Memory module, PL 3.24 Item 12. • (W/TAG 150) Scanner daughter PWB, PL 3.24 Item 20. 2. Install new parts as necessary: • Memory module, PL 3.24 Item 12. • Software module, PL 3.24 Item 8. • (W/TAG 150) Scanner daughter PWB, PL 3.24 Item 20. • Single board controller PWB, PL 3.24 Item 3.

• Code: 03-320 ... 03-324
• Description: Single Board Controller PWB to DADH Error RAP 03-320 Communications between the single board controller PWB and the DADH have failed. 03-321 Communications between the single board controller PWB and the DADH are out of sequence. 03-322 The DADH has detected a read/write error. 03-323 The DADH has detected a software error. 03-324 The DADH has detected a boot check sum error.
• Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Scanner daughter PWB, PL 3.24 Item 20. • Power distribution PWB, PL 3.24 Item 5. • DADH PWB, PL 5.10 Item 5. Check also, the in-line connector in the communications/power cable, PL 5.10 Item 6. 2. Go to Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. 3. Go to Flag 1 and Flag 2. Check the wiring, GP 7. If necessary, install a new communication/ power cable, PL 5.10 Item 6. 4. If the fault was detected during a software upgrade, go to Flag 3. Check the connection. Reload the software, GP 4, Machine Software. 5. Install new components as necessary: • Single board controller PWB, PL 3.24 Item 3. • DADH PWB, PL 5.10 Item 5.

• Code: 03-330, 03-462
• Description: Single Board Controller PWB to Scanner Fault Entry RAP 03-330 A single board controller PWB to scanner PWB communications error has been detected. 03-462 A speed mismatch between the single board controller PWB and the scanner has been detected in the NVM.
• Remedy: Perform one of the steps that follow: • For machines W/O TAG 150, go to the 03-330A, 03-462A Single Board Controller PWB to Scanner Faults RAP (W/O TAG 150). • For machines W/TAG 150, go to the 03-330B, 03-462B Single Board Controller PWB to Scanner Faults RAP (W/TAG 150).

• Code: 03-330A, 03-462A
• Description: Single Board Controller PWB to Scanner Fault RAP (W/O TAG 150)
• Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Power distribution PWB, PL 3.24 Item 5. • Scanner PWB, PL 14.25 Item 4. • CCD PWB, PL 14.25 Item 19. NOTE: To gain access to the scanner PWB, remove the document glass, PL 14.20 Item 5 and the scanner PWB cover, PL 14.25 Item 1. 2. Go to Flag 1, Flag 2 and Flag 3. Check the wiring. Repair or install new harnesses as necessary, PL 14.25 Item 5 or PL 14.25 Item 13. NOTE: Flag 4 indicates the main communication lines. 3. Go to Flag 1 and Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. 4. Re-load the software, GP 4 Machine Software. 5. If necessary, install new components: • Single board controller PWB, PL 3.24 Item 3. • Power distribution PWB, PL 3.24 Item 5. • Scanner PWB, PL 14.25 Item 4. • Scanner module, PL 14.20 Item 1.

• Code: 03-330B, 03-462B
• Description: Single Board Controller PWB to Scanner Fault RAP (W/TAG 150)
• Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Power distribution PWB, PL 3.24 Item 5. • Scanner PWB, PL 14.25 Item 4. • CCD PWB, PL 14.25 Item 19. • Scanner daughter PWB, PL 3.24 Item 20. NOTE: To gain access to the scanner PWB, remove the document glass, PL 14.10 Item 5 and the scanner PWB cover, PL 14.15 Item 1. 2. Go to Flag 1, Flag 2 and Flag 3. Check the harnesses, GP 7. Repair or install new harnesses as necessary: • Scanner daughter PWB/scanner PWB video harness, PL 14.15 Item 13. • Single board controller/DADH comms/scanner PWB harness, PL 3.24 Item 7. 3. Go to Flag 3. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01E +5V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. 4. Re-load the software, GP 4, Machine Software. 5. If necessary, install new components: • Scanner daughter PWB, PL 3.24 Item 20. • Scanner PWB, PL 14.15 Item 4. • Power distribution PWB, PL 3.24 Item 5. • Single board controller PWB, PL 3.24 Item 3.

• Code: 03-336
• Description: FAX Card Self Test Failure RAP 03-336 Power on self test failure detected on the embedded fax PWB.
• Remedy: Perform the following: 1. Go to 20G Embedded FAX Checkout. 2. Clear the fax card NVM. Go to dC132, select Embedded Fax NVM initialization and perform the routine, Reformat. 3. Install a new embedded fax PWB, PL 20.10 Item 4.

• Code: 03-338
• Description: FAX Communication Error RAP 03-338 No response detected to commands from the single board controller PWB to the embedded fax PWB.
• Remedy: Perform the following: 1. Remove, then re-install the embedded fax PWB, PL 20.10 Item 4. 2. Go to 20G Embedded Fax Checkout. 3. (W/O TAG X-001) Install a new compact flash memory, PL 20.10 Item 3. 4. Install new embedded fax PWB, PL 20.10 Item 4.

• Code: 03-340, 03-416
• Description: Single Board Controller PWB to Network Controller Fault RAP 03-340 The network communications with the single board controller PWB have failed. 03-416 The network controller software version supplied at power on is not compatible with the single board controller PWB software.
• Remedy: 1. Ensure that the ethernet connector P/J114 on the Single Board Controller PWB is securely connected. 2. Perform the 03C Hard Disk Failure RAP. 3. Reload the software, GP 4 Machine Software. 4. Install new components as necessary: • Software module, PL 3.24 Item 8. • Hard disk drive, PL 3.22 Item 2. • Single board controller PWB, PL 3.24 Item 3.