Các lỗi thường gặp

Code :
  • Code: 2E3E
  • Display: Roll 2 (lower) jam Lift the release lever.
  • Description: During operations with lower roll paper, the paper was fed with the roll paper detection sensor and the roll feeding sensor detecting the paper, but the state of the paper detection sensor/ media sensor sensor became invalid.
  • Remedy: Reload the paper.
  • Code: 2E3F
  • Display: Paper jam. Lift the release lever.
  • Description: When either upper or lower roll paper is in operation, the states of the roll paper detection sensor, roll feeding sensor, and paper detection sensor/ media sensor sensor became invalid.
  • Remedy: Reload the paper.
  • Code: 2E40
  • Display: Cannot print as selected. Another roll is in use. [Stop]: Stop printing
  • Description: Print data having lower roll paper specification has been received while upper roll printout remains.
  • Remedy: Remove the printout of upper roll, and print again.
  • Code: 2E41
  • Display: Cannot print as selected. Another roll is in use. [Stop]: Stop printing
  • Description: Print data having upper roll paper specification has been received while lower roll printout remains.
  • Remedy: Remove the printout of lower roll, and print again.
  • Code: 2E42
  • Display: MediaType Mismatch
  • Description: Paper mismatch (type/ restart printing of suspended job) It occurs when all of the following conditions are met: -[Stop] selected for [Paper Mismatch Detection] in menu settings. -[Change Paper] button was pressed for suspended jobs from host. -The paper type that has been set in the job and the type of actually fed paper do not match.
  • Remedy: Continued printing allowed. Replace with appropriate paper.
  • Code: 2E45
  • Display: MediaType Mismatch
  • Description: Paper mismatch (type/ restart printing of suspended job) It occurs when all of the following conditions are met: -[Stop] selected for [Paper Mismatch Detection] in menu settings. -The paper width that has been set with data and the paper width of actually fed paper do not match.
  • Remedy: Continued printing allowed. Check the driver settings. Replace with appropriate paper.
  • Code: 2E47
  • Display: Cutter Position Error
  • Description: Cut Failure The cutter is not at home position when restart from jam. Also paper feeding was detected.
  • Remedy: Check around the cutter unit.
  • Code: 2F11
  • Display: CR error Call for Service.
  • Description: An operation order has been issued while the carriage suffered a hardware error.
  • Remedy:
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