Description: Engine ID error
Wrong version of Image Analysis Board
Remedy: 1. Update the firmware of the Image Analysis Board 2. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set STJBLK from 1 to 0, and turn OFF and then ON the power
Code: E746-0023
Description: Engine ID error
No reply from the Image Analysis Board
Remedy: 1. Check if the Image Analysis Board is correctly installed 2. Turn OFF and then ON the power 3. If the problem is not fixed, replace the Option Board. 4. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set STJBLK from 1 to 0, and turn OFF and then ON the power
Code: E746-0024
Description: Engine ID error
Operation error of the Image Analysis Board
Remedy: 1. Turn OFF and then ON the power 2. If the problem is not fixed, replace the Image Analysis Board. 3. As a temporary measure, remove the Image Analysis Board and get in service mode: (Lv2) COPIER > OPTION > LCNS-TR > ST-JBLK ; set STJBLK from 1 to 0, and turn OFF and then ON the power
Code: E746-0031
Description: Engine ID error
Remedy: 1. Turn OFF and then ON the power 2. Replace the TPM PCB
Code: E746-0032
Description: Engine ID error
TPM key mismatch
Remedy: Format the system Use SST or USB memory to format the HDD, and then execute downloading of the system software. See Chapter 6 Upgrading for details. For reference, the method using USB memory is shown below: 1. Prepare USB memory in which the system software was registered
Code: E746-0033
Description: Engine ID error
Mismatched data in the TPM
Remedy: Recovery is available if backup of the TPM has been executed 1. Connect the USB memory in which the TPM key is saved 2. Management Settings > Data Management > TPM Settings; click [Restore TPM key] 3. Enter the password that was specified at the time of backup work 4. Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch. When backup of the TPM key is not executed System format is necessary Use SST or USB memory to format the HDD, and then download the system software
Code: E746-0034
Description: TPM auto recovery error
An error occurs when clearing the HDD while the TPM setting is ON
Remedy: The symptom is recovered by turning OFF and then ON the power
Code: E746-0035
Description: TPM version error
TPM which cannot be used in this machine was installed.