Các lỗi thường gặp

Code :
  • Code: E730-100A
  • Description: PDL software error
    Systematic fatal error occurs
  • Remedy: 1. PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer) 2. Turn OFF and then ON the power
  • Code: E730-A006
  • Description: PDL communication error
    No reply from PDL. No reply from PDL due to failure or absence of the controller firmware
  • Remedy: 1. PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer) 2. Turn OFF and then ON the power 3. Check connection of Main Controller PCB 2 4. Reinstall the controller firmware 5. Replace Main Controller PCB 1
  • Code: E730-A007
  • Description: Mismatched PDL version
    Mismatch in version of the control software between the host machine and the PDL
  • Remedy: System all format and installation
  • Code: E730-B013
  • Description: PDL embedded font error
    Broken font data
  • Remedy: 1. Turn OFF and then ON the power 2. Reinstall the system using SST or USB 3. System all format and reinstall the system using SST or USB
  • Code: E730-C000
  • Description: Initialization error
    An error, such as failure in memory retrieval at startup, occurs
  • Remedy: System all format and installation Replace Main Controller PCB 1
  • Code: E730-C001
  • Description: HDD access error
    An error occurs when accessing to the HDD
  • Remedy: 1. Start in safe mode to format the HDD (all the data in the HDD is erased) 2. Replace the HDD 3. Replace Main Controller PCB 2 4. Replace Main Controller PCB 1
  • Code: E731-3000
  • Description: Error in Main Controller PCB 2
    Unable to recognize the Surf board
  • Remedy: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1
  • Code: E731-3001
  • Description: Error in Main Controller PCB 2
    Failure in Surf initialization
  • Remedy: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1
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