Description: Voice Board error
Because both the voice composition board and the composition recognition board are inserted.
Remedy: Insert only 1 board of the appropriate voice board.
Code: E746-0021
Description: Image Analysis Board error
Self-check NG of Image Analysis Board (PCB used for PCAM)
Remedy: 1. Replace the Image Analysis Board (PCB used for PCAM) 2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.
Code: E746-0022
Description: Image Analysis Board error
Different version of Image Analysis Board (PCB used for PCAM)
Remedy: 1. Update the firmware of the Option Board. 2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.
Code: E746-0023
Description: Image Analysis Board error
No response from Image Analysis Board (PCB used for PCAM)
Remedy: 1. Check to see if the Option Board is properly inserted. 2. Turn OFF and then ON the power. 3. If the above measure does not solve the problem, replace the Option Board. 4. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.
Code: E746-0024
Description: Image Analysis Board error
Failure in behavior of Image Analysis Board (PCB used for PCAM)
Remedy: 1. Turn OFF and then ON the power. 2. If the above measure does not solve the problem, replace the Option Board. 3. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.
Code: E746-0031
Description: TPM error
Error in hardware
Remedy: Replace the TPM chip.
Code: E746-0032
Description: TPM error
Mismatched data in TPM
Remedy: Format the system. Format the HDD using SST or USB memory, and download the system software. For details, see Chapter 6: Upgrading. For your reference, the method using USB memory is described below. 1. Prepare the USB memory which system software was registered. 2. Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode. 3. Insert the USB memory to the equipment. 4. Execute [4]: Format HDD in the main menu. 5. After formatting is completed, the machine reboots automatically and starts with the download mode. 6. Execute [1]: Upgrade (Auto) in the main menu. 7. System software is downloaded and the machine restarts automatically.
Code: E746-0033
Description: TPM error
Error that can be recovered
Remedy: When the TPM key was backed up, it can be restored. 1. Connect the USB memory which stores the TPM key. 2. Go to Management Settings > Data Management > TPM Settings, and then click Restore TPM Key. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click OK. Remove the USB memory, and turn OFF and then ON the main power. When the TPM key was not backed up: Formatting the system is required.