Code :

Code: 602-2000-00
Description: HDD error
Causes: I/O error was detected in the file system after startup.
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Check that the HDD optional board is properly installed. 2. Turn ON the main power, and check whether the error is cleared. 3. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 4. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-2001-00
Description: HDD error
Causes: Mismatch on encryption board operation
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Check that the HDD optional board is properly installed. 2. Turn ON the main power, and check whether the error is cleared. 3. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 4. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-2002-00
Description: HDD error
Causes: Failure of encryption board and others
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Turn ON the main power, and check whether the error is cleared. 2. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 3. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB

Code: 602-5001-00
Description: HDD error
Causes: Mistake in the procedure for installing the HDD optional board
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Remove the HDD optional board. Then connect only the HDD and turn ON the power. 2. Execute COPIER> FUNCTION> INSTALL> HD-CRYP. 3. Install the HDD optional board.

Code: 602-5002-00
Description: HDD error
Causes: A non-genuine HDD was detected.
Remedy: 1. Replace the HDD with a genuine one. 2. Format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-FF01-00
Description: HDD error
Causes: An unidentified HDD error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: [Related parts] R1.00 - Main Controller PCB - HDD [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Format the HDD and reinstall the system software using SST or a USB flash drive. 3. Check/replace the related parts. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual.

Code: 602-FF11-00
Description: HDD error
Causes: An unidentified HDD error was detected after startup.
Remedy: [Related parts] R1.00 - Main Controller PCB - HDD [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Format the HDD and reinstall the system software using SST or a USB flash drive. 3. Check/replace the related parts. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual.