Causes: Invalid controller firmware was detected at startup.
Remedy: Replace the ECO-ID PCB with the one for this model.
Code: 744-5000-07
Description: Mismatch of software version for fax
Causes: After the Fax Board (option) has been installed, mismatch of version of software in the Fax Board was detected at transmission and reception.
Remedy: Upgrade the system software version to the latest one.
Code: 746-0011-00
Description: Voice Board error
Causes: Because both the voice composition board and the composition recognition board are inserted.
Remedy: Insert only 1 board of the appropriate voice board.
Code: 746-0021-00
Description: Image Analysis Board error
Causes: Self-check NG of Image Analysis Board
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.
Code: 746-0022-00
Description: Image Analysis Board error
Causes: Different version of Image Analysis Board (PCB used for PCAM)
Remedy: Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.
Code: 746-0023-00
Description: Image Analysis Board error
Causes: No response from Image Analysis Board (PCB used for PCAM)
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.
Code: 746-0024-00
Description: Image Analysis Board error
Causes: Failure in behavior of Image Analysis Board (PCB used for PCAM)
Remedy: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.
Code: 746-0031-00
Description: TPM error
Causes: A communication error has occurred between the Main Controller PCB and the TPM PCB at startup.
Remedy: Check/replace the TPM PCB. [Reference] After replacing the TPM PCB, if the TPM key was backed up, restore the key. 1. Connect the USB memory which stores the TPM key. 2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key". [CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click "OK". Remove the USB memory, and turn OFF and then ON the main power.