• Code: 00010020
• Description: CSIC reading/writing error
  The printer causes this error and stops operation if it cannot load the information from the CSIC or write new information on the CSIC while running a power-ON/ OFF sequence or opening/closing the I/C Cover, or after finishing to print one page.
• Causes:
• Remedy: 1. Reconnect the CSIC FFC. 2. The memory chip on the ink cartridge is defective. (replace the ink cartridge) 3. Poor contact with the memory chip. • Replace the HOLDER ASSY., IC, RIGHT . • Replace the HOLDER ASSY., IC, LEFT . 4. Replace the BOARD ASSY., SUB; B ., Replace the BOARD ASSY., SUB; C . 5. Replace the BOARD ASSY., MAIN .

• Code: 00010023
• Description: RTC analyzing error
  The printer causes this error and stops operation when it detects that the absolute date and time stored on the NVRAM is incorrect.
• Causes:
• Remedy: 1. Start up the printer in the Serviceman mode, and correct the date and time setting using the “RTC & USB ID & IEEE1394 ID” Basic Adjustment menu provided in the Adjustment Program. 2. Remove and reinstall the lithium battery. 3. Replace the lithium battery. Be sure to perform the RTC setting. 4. Replace the BOARD ASSY., MAIN .

• Code: 00010026
• Description: RTC communication error
  The printer causes this error and stops operation when it detects that the RTC circuit on the BOARD ASSY.,MAIN malfunctions (operates in test mode).
• Causes:
• Remedy: 1. Turns the printer OFF and remove the lithium battery. Leave the printer for a few seconds and then reinsert the battery and turn the printer ON. 2. Repeat Step 1 until the printer stops causing the error at power-on. 3. Start up the printer in the Serviceman mode, and set the date and time using the “RTC & USB ID & IEEE1394 ID” Basic Adjustment menu provided in the Adjustment Program.

• Code: 00010027
• Description: Pressure pump micro air-leak error
  The printer causes the error and stops operation if the Pressure Sensor becomes “LOW” state while performing a inspection of the Pressure Motor by “1.4.6.1 Self Testing Menu (SELF TESTING)” . This error occurs only when the printer is in the SELF TESTING mode. If a micro air leak from the Pressure Motor is suspected because the motor works frequently or constantly, the SELF TESTING function allows you to check it for micro air leak before the printer causes a Service Call 00010014 for leakage of air.
• Causes: • Micro air leak from the Pressure Motor. • The Pressure Tube is disconnected. • The pressure inside the pressurizing mechanism dropped within 90 seconds after finishing the last pressurizing operation.
• Remedy: 1. Connect the Pressure Tube. 2. Replace the PUMP ASSY., SUPPLY .

• Code: 00010028
• Description: Head error
  The printer causes this error and stops operation when it detects an undefined NMI in the CPU or the printhead is damaged.
• Causes:
• Remedy: Replace the PRINT HEAD .

• Code: 0001002A
• Description: CR ASIC ECU error
  • Malfunction of the firmware (invalid rewriting of the register) • The Main Board is damaged.
• Causes:
• Remedy: 1. Installing Firmware 2. Replace the BOARD ASSY., MAIN .

• Code: 0001002D
• Description: The Cleaning Unit reached its end of life.
  The pump counter reached the prescribed upper limit (182,000P).
• Causes:
• Remedy: Replace the Cleaning Unit and reset the life counter of the unit using the Adjustment Program.

• Code: 00010035
• Description: Pump phase detection error
• Causes: A position of the pump cannot be detected after the Pump Motor rotates the prescribed number of times, or the Pump Phase Sensor is faulty. Or the fuse for the motor driver power is blown (on the Main Board).
• Remedy: Check if the printer can recover from the error by turning it OFF and back ON. If the error occurs again, replace the Pump Cap Assy. or replace the Main Board Assy. .. Replace the PUMP CAP ASSY. . .. Replace the BOARD ASSY., MAIN .