Description: Service error secondary messages
55.x Engine communication error
The Attention light is on.
Remedy: 1 Turn the printer off and then back on. 2 Check the connections to the formatter and the dc controller. 3 Replace the formatter. 4 Replace the dc controlle. 5 Replace the laser/scanner.
Code: 18
Image:
Description: Service error secondary messages
49.xxxxx Formatter/engine error
The Go, Ready, and Attention lights are blinking, or the magenta-print-cartridge, yellow-print-cartridge, and imaging-drum lights are on.
Remedy: 1 Turn the printer off and then back on. 2 Replace the formatter.
Code: 19
Image:
Description: Service error secondary messages
50.X Fuser error
The Ready and Go lights are on.
Remedy: 1 Turn the printer off for approximately 20 to 30 minutes, and then turn the printer back on. 2 If the error persists, replace the fuser.
Code: 20
Image:
Description: Service error secondary messages
57.x Fan motor error
The Attention light is blinking.
Remedy: 1 Turn the printer off and then back on. 2 Turn the printer off, and then reseat the cable that connects the fan and the formatter. 3 Replace the fan . 4 Replace the dc controller.
Code: 21
Image:
Description: Service error secondary messages
64 Scan buffer error
The Go light is blinking.
Remedy: 1 Turn the printer off and then back on. 2 Replace the formatter.