Các lỗi thường gặp

Code :
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Jam in Tray 1
  • Description: A page is jammed in the multipurpose tray.
  • Remedy: Remove all loose paper from Tray 1. 1. Clear the jam in Tray 1 2. Reload paper in Tray 1 and make sure the guides are next to the paper. Do not load paper above the fill tabs. 3. To continue printing, touch OK.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Jam inside lower-right door
  • Description: A jam occurred in the lower-right door.
  • Remedy: 1. Open the lower-right door. 2. Remove jammed paper. 3. Close the lower-right door.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Transfer and fuser jam
  • Description: A jam occurred in the registration-sensor area.
  • Remedy: Clear all paper found. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Remove the paper in the duplex area. 3. Open the transfer access panel. 4. Remove the paper. Close the transfer access panel. 5. Open the fuser access. 6. Remove the paper. Close the fuser access. 7. Remove all the paper found. Close the right door.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Transfer area jam
  • Description: A jam occurred in the registration-sensor area.
  • Remedy: In order to continue processing a job, clear all paper found. 1. Open the right door. 2. Remove the paper in the duplex area. 3. Open the transfer access panel. 4. Remove the paper. Close the transfer access panel.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT – Jam inside right door
  • Description: A page is jammed.
  • Remedy: Check the right door of the printer. 1. Open the right door. 2. Remove any paper in the duplex area. 3. Close the right door.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT- Jam below control panel
  • Description: A jam occurred below the control panel.
  • Remedy: Check the area below the control panel for any jammed paper. Remove any paper found, then touch OK to continue.
  • Code: 13.XX.YY
  • Display: 13.XX.YY Jam inside output accessory bridge
  • Description: There is a paper jam inside the outputaccessory bridge (IPTU).
  • Remedy: Clear the jam in the IPTU
  • Code: 20
  • Display: 20 INSUFFICIENT MEMORY
  • Description: The product does not have enough memory to print the page.
  • Remedy: Touch OK to print a partial page. Reduce the page complexity or add printer memory.
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