Các lỗi thường gặp

Code :
  • Code: 52.20
  • Display: 52.20 Error
  • Description: The scanner experienced a rotational error.
  • Remedy: 1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan and black laserscanner assembly or the yellow and magenta laser-scanner assembly.
  • Code: 53.10.0X
  • Display: 53.10.0X Unsupported DIMM
  • Description: An unsupported DIMM is installed.
  • Remedy: Turn the product off, and then replace the DIMM that caused the error.
  • Code: 54.01
  • Display: 54.01 Error
  • Description: The environmental sensor experienced an error.
  • Remedy: 1. Reconnect the connector of the DC controller PCA (J115). 2. Replace the environmental sensor.
  • Code: 54.15
  • Display: 54.15 Error
  • Description: The yellow-toner-level sensor experienced an error.
  • Remedy: 1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
  • Code: 54.16
  • Display: 54.16 Error
  • Description: The magenta-toner-level sensor experienced an error.
  • Remedy: 1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
  • Code: 54.17
  • Display: 54.17 Error
  • Description: The cyan-toner-level sensor experienced an error.
  • Remedy: 1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
  • Code: 54.18
  • Display: 54.18 Error
  • Description: The black-toner-level sensor experienced an error.
  • Remedy: 1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
  • Code: 55.00.YY
  • Display: 55.00.YY DC Controller Communication Error
  • Description: The DC controller experienced a communication error.
  • Remedy: 1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
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