Remedy: • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.
Code: 81:01
Description: Paper-Axis shutdown.
Remedy: Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.
Code: 81:11
Description: Paper-Axis shutdown (during the Paper Advance test).
Remedy: Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.
Code: 85:10
Description: Paper-Axis Encoder error.
The Drive Roller Encoder Sensor cannot find the zero position of the Encoder Disk.
Remedy: Replace the Drive Roller Encoder Sensor If the Error Code continues, replace the Drive Roller
Code: 86:01
Description: Carriage-Axis shutdown.
Remedy: Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod .The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly Perform the Carriage Movement test
Code: 86:11
Description: Carriage-Axis shutdown (during the Carriage Movement test).
Remedy: Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod .The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly Perform the Carriage Movement test
Remedy: Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code reappears, check for a new Firmware release.
Code: 87:13
Description: Unable to read the Carriage Encoder Sensor.
Remedy: Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Carriage Assembly or the Encoder Strip.