• Code: 17.3:11
• Description: Main PCA to PrintMech black 1 cable disconnected
• Causes: The Main PCA to PrintMech black 1 cable does not seem to be connected.
• Remedy: 1. Check that the Main PCA to PrintMech black 1 cable is not damaged. 2. Check that the Main PCA to PrintMech black 1 cable is correctly connected to the Main PCA and the PrintMech PCA. 3. Replace the Main PCA to PrintMech black 1 cable.

• Code: 17.4:11
• Description: Main PCA to PrintMech blue 2 cable disconnected
• Causes: The Main PCA to PrintMech blue 2 cable does not seem to be connected.
• Remedy: 1. Check that the Main PCA to PrintMech blue 2 cable is not damaged. 2. Check that the Main PCA to PrintMech blue 2 cable is correctly connected to the Main PCA and the PrintMech PCA. 3. Replace the Main PCA to PrintMech blue 2 cable.

• Code: 21.2:10
• Description: Problem with the Web Wipe motor
• Causes: Web Wipe Motor servo shut down.
• Remedy: 1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the front position and switch the printer on again. 2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge. 3. Replace the Web Wipe Motor.

• Code: 21.3:10
• Description: Electrical problem in the Web Wipe Motor
• Causes: Error detected in the area of the Web Wipe Assembly (Rack engage motor electrical).
• Remedy: 1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the front position and switch the printer on again. 2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge. 3. Replace the Web Wipe Motor. 4. Replace the PrintMech PCA.

• Code: 21.4:03
• Description: Electrical problem in the Web Wipe Motor
• Causes: Error detected in the area of the Web Wipe Assembly (Rack engage motor electrical).
• Remedy: 1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the front position and switch the printer on again. 2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge. 3. Replace the Web Wipe Motor. 4. Replace the PrintMech PCA.

• Code: 21.5:03
• Description: Web Wipe Assembly Drifting
• Causes: Error detected in the area of the Web Wipe Assembly (Rack engage drifting).
• Remedy: 1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the front position and switch the printer on again. 2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge. 3. Replace the Web Wipe Motor.

• Code: 21:03
• Description: Service Station electrical current limit
• Causes: Service Station electrical current limit.
• Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Make sure that the Service Station path is clear. Remove any visible obstacles restricting the movement of the Service Station. 3. Replace the Service Station.

• Code: 21:13
• Description: Problem with the Service Station
• Causes: Problem with the Service Station.
• Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Make sure that the Service Station path is clear. Remove any visible obstacles (such as screws or plastic parts) restricting the movement of the Service Station. 3. Switch the power off at the rear of the printer, remove the Printhead Maintenance Cartridge, and switch the printer on again. 4. If the error happens after printing for several hours and is cleared after power cycling, some small damage to the Encoder can cause the print carriage to lose its position little by little. The same effect could be produced by an ink or oil stain on the Encoder. Replace the Encoder Strip if it is damaged. 5. Replace the Service Station.