• Code: 23:10
• Description: Air Pressure System failure
• Causes: The APS has received a request to depressurize, but the system has not depressurized within the expected time (120 s).
• Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA. 3. Check that the air tubes are properly connected and are not kinked or pinched. 4. Replace the APS Assembly.

• Code: 24.02:00
• Description: Top Cover fans disconnected
• Causes: The firmware has detected that there is no connection to the array of Top Cover fans.
• Remedy: 1. Perform the All Fans service test (Page 145) to confirm that none of the Top Cover fans is working. 2. Check the Top Cover fan cable, by the left arch, is connected to the PrintMech PCA at both ends, and that it is not damaged. 3. If all the cables from the PrintMech PCA to the fans are connected, replace the PrintMech PCA.

• Code: 24.03:00
• Description: Top Cover fans not working
• Causes: The firmware has detected that one or more of the Top Cover fans are not working.
• Remedy: 1. Perform the All Fans service test (Page 145) to confirm that none of the Top Cover fans is working. 2. If none of the fans is working, this indicates a failure of the PrintMech PCA, or the cables from the PrintMech PCA. • Check the cables from the PrintMech PCA. • If all the cables from the PrintMech PCA to the fans are connected, replace the PrintMech PCA. 3. If at least one of the fans is working, check whether the failed fans are connected to the array. If they are connected, replace the failed fans. 4. If the error is not cleared, check all the cables from the failed fan to the PrintMech PCA.

• Code: 24.1:11
• Description: ISS Top PCA to ISS Bottom PCA cable disconnected
• Causes: The ISS Top PCA to ISS Bottom PCA cable does not seem to be connected.
• Remedy: 1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to ISS Bottom PCA cable is correctly connected. 4. Replace the ISS Bottom PCA. 5. Replace the Pre-Driver PCA.

• Code: 24:03
• Description: Ink Supply Tubes purge failure
• Causes: The Ink Supply Tubes purge process has failed or has been canceled by the customer.
• Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Ensure that the dummy printheads are correctly installed and purge the Ink Supply Tubes again. 3. Replace the Setup Printhead Kit.

• Code: 24:10
• Description: Ink cartridge broken bag
• Causes: A broken bag has been detected in one of the ink cartridges. This error must be solved and the printer checked and cleared of this error code before the printer can resume printing.
• Remedy: 1. The front panel message will indicate which ink cartridge has a broken bag. Remove the ink cartridge and check for any ink leaking from the cartridge. In some extreme cases: • Ink can leak from the damaged ink cartridge and contaminate the pressurized air system or • Air can get inside the Ink System causing bubbles in the Ink Tubes, which can damage the printheads. 2. For this issue there is a specific menu selection to recover from the broken bag error. Perform the ¡§Bag Broken Recovery¡- Diagnostic procedure („± Page 154). 3. If the ISS Bottom PCA has been damaged by ink this must be replaced if it cannot be repaired.

• Code: 24:11
• Description: PrintMech PCA to ISS Top cable disconnected
• Causes: The PrintMech PCA to ISS Top cable does not seem to be connected.
• Remedy: 1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to IIS Top cable is correctly connected. 4. Replace the ISS Top PCA. 5. Replace the Pre-Driver PCA.

• Code: 26.0:01
• Description: Contact failure with magenta ink cartridge
• Causes: Bad contact detected in ISS slot 0 floater.
• Remedy: 1. Remove the magenta ink cartridge and reinstall it into the printer. 2. Replace the magenta ink cartridge. 3. Check that the ISS to magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to magenta ink cartridge cable.