Code :

Code: 59.5:19
Description: CryptoAsic type mismatch
Remedy: Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an Engine Daughter PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product Number, and the serial number of the Engine Daughter PCA Service Kit. Replace the Engine Daughter PCA. Write in an empty USB the file provided by Level 3. Plug the USB in the printer and reboot. If booting fails, enable diagnostic package with the USB and provide logs to Level 3. 2. Replace the engine PCA.

Code: 59.6:19
Description: Printer serial number mismatch
Remedy: Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an Engine Daughter PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product Number, and the serial number of the Engine Daughter PCA Service Kit. Replace the Engine Daughter PCA. Write in an empty USB the file provided by Level 3. Plug the USB in the printer and reboot. If booting fails, enable diagnostic package with the USB and provide logs to Level 3. 2. Replace the engine PCA.

Code: 59.7:14
Description: CryptoAsic generic error
Remedy: Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: • Order an Engine Daughter PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product Number, and the serial number of the Engine Daughter PCA Service Kit. Replace the Engine Daughter PCA. Write in an empty USB the file provided by Level 3. Plug the USB in the printer and reboot. If booting fails, enable diagnostic package with the USB and provide logs to Level 3.

Code: 60.1:11
Description: Initialization error (cannot read RFID tag)
Remedy: Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another power socket. Service engineer: 1. Check that the RFID device is correctly connected. 2. If the error persists, get the printer log (see Appendix C: Obtaining the printer log and the diagnostics package) and contact Level 3 providing print Serial Number and Product Number.

Code: 60.2:17
Description: Initialization error (RFID has incorrect data)
Remedy: Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another power socket. Service engineer: 1. Check that the RFID device is correctly connected. 2. If the error persists, get the printer log (see Appendix C: Obtaining the printer log and the diagnostics package) and contact Level 3 providing print Serial Number and Product Number.

Code: 61:01
Description: Incorrect or unsupported file format (advisory)
Remedy: Call agent: 1. Check whether the printer supports the file format. Formats such as PS, PDF, TIFF, and JPEG are supported by PostScript printers only. 2. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 3. Check the printer’s graphic language setting (see the user's guide). 4. Resend the file to the printer. 5. Update the firmware.