Các lỗi thường gặp

Code :
  • Code: 81:YZ
  • Description: Problem with paper advance.
  • Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the Media Drive diagnostic test to troubleshoot the problem further 2. Paper Drive. • Check the connections on the Main PCA; the Media Advance Drive is connected to the connector labeled Paper Motor. • If the System Error continues, replace the Media Advance Drive Media Advance Drive.
  • Code: 84:YZ
  • Description: Back tension servo shutdown (roll feeding).
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists, contact HP support.
  • Code: 85:YZ
  • Description: Problem finding the Drive Roller zero.
  • Remedy: • Perform the Media Drive diagnostic test to troubleshoot the problem further 2. Paper Drive.
  • Code: 86:YZ
  • Description: Possible Paper Jam.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists, contact HP support. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Lever) and clear the obstruction.
  • Code: 87:YZ
  • Description: Problem finding the Scan-axis encoder reading.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Movement jam. • Possible paper jam. • Mechanical Initiator scan axis measure error. • Check that the Scan-Axis Motor is correctly connected. • Check that the Encoder Sensor is correctly connected. • Remove the Encoder Strip and clean it. • Perform the Scan Axis diagnostic test to troubleshoot the problem further 1. Scan Axis.
  • Code: 93:YZ
  • Description: Unable to pressurize the Ink Delivery System.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Ink Delivery System diagnostic test to further troubleshoot the problem. 7. Ink Delivery System (IDS). • If the problem persists, contact HP support.
  • Code: 94.1:YZ
  • Description: Profiling algorithm failed.
  • Remedy: • Profiling failed due to a different error (not algorithm / data processing). • Perform the Color Sensor (ESP) calibration. You must use glossy paper for this calibration. • If the System Error continues, replace the Carriage PCA refer Carriage PCA. • If the System Error continues, replace the Formatter refer Formatter.
  • Code: 94:YZ
  • Description: Color calibration Error.
  • Remedy: • Profiling failed due to a different error (not algorithm / data processing). • Perform the Color Sensor (ESP) calibration. You must use glossy paper for this calibration. • If the System Error continues, replace the Carriage PCA refer Carriage PCA. • If the System Error continues, replace the Formatter refer Formatter.
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