Code :

Code: 24:YZ
Description: Ink Setup failure ( Ink Delivery System (IDS) Tubes purge failed).
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the cables between the Right Ink Supply Station and PrintMech PCA the are not damaged and are correctly connected. • Try purging the Ink Supply Tubes again once the Printer has been restarted. • Install new Cartridges in the printer and try purging the Ink Supply Tubes again.

Code: 26.n:YZ
Description: (color = n) Order of Ink Supplies incorrect.
Remedy: • Remove the Ink Supply Cartridges and check that they are the correct ones for this printer and are in the proper order. • Check that the Printer has the latest firmware. If not, update the firmware to the latest version.

Code: 27:YZ
Description: An error has occurred in Printhead detection.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the Carriage Assembly and reinsert them. • Replace the Printheads. • Replace the Carriage Cover (Flex Circuit) refer Carriage Cover (includes Carriage Latch). • Replace the Carriage PCA refer Carriage PCA. • Replace the Formatter refer Formatter.

Code: 29.n:YZ
Description: An error has occurred in Printhead detection.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the Carriage Assembly and reinsert them. • Replace the Printheads. • Replace the Carriage Cover (Flex Circuit) refer Carriage Cover (includes Carriage Latch). • Replace the Carriage PCA refer Carriage PCA. • Replace the Formatter refer Formatter.

Code: 31:YZ
Description: An error has been detected with the cutter.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter Assembly for blockage or any other obvious problems. • Replace the Cutter Assembly refer Cutter Assembly.

Code: 38:YZ
Description: An error has been detected with the Media Output Tray.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Media Output Assembly for blockage or any other obvious problems. • Replace the Media Output Assembly refer Media Output Assembly.

Code: 41.1:YZ
Description: Electrical fault or current limit in Media-Axis Motor.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. • Perform the Paper Drive diagnostic test to troubleshoot the problem further 2. Paper Drive. • Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA. • Replace the Media Advance Drive refer Media Advance Drive. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).

Code: 41:YZ
Description: Electrical fault or current limit in Media-Axis Motor.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. • Perform the Paper Drive diagnostic test to troubleshoot the problem further 2. Paper Drive. • Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA. • Replace the Media Advance Drive refer Media Advance Drive. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).

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