Description: The Color Sensor (Spectrophotometer-ESP) of the printer is not working well.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • The Color Sensor (ESP) shutter has not opened. • Perform the Color Sensor diagnostic test to troubleshoot the problem further 6. Color Sensor (ESP). • If the System Error continues, replace the Color Sensor (ESP) refer Color Sensor (ESP).
Code: 61:YZ
Description: The file format is incorrect and the Printer cannot process the job.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the graphic language setting of the Printer (Refer to the User's Guide). • Resend the file to the printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • The PostScript. fonts are missing. Upgrading the Firmware will re-install the fonts. • The file cannot be printed because it is password protected. Resend the file without password protection.
Code: 62:YZ
Description: PC Interface
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Get the latest version of the firmware.
Code: 63:YZ
Description: Input/Output problem through the Network Card.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Network cable is correctly connected to the Formatter. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Formatter refer Formatter. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).
Code: 64:YZ
Description: Input/Output problem through the USB Port.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the USB cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Formatter refer Formatter. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the unknown port cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Formatter refer Formatter. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).
Code: 66:YZ
Description: Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Remedy: • Resend the file to be printed on the current paper type. • Change the paper type to the type that was loaded when the file was originally sent.
Code: 67:YZ
Description: Input/Output problem through a Firewire Port.
Remedy: • Check that the firewire cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Main PCA refer Electronics Module (Main PCA and PSU).