• Code: 21.2:YZ
• Description: Failure testing the length of the Service Station path
• Remedy: 1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product. 2. Make sure that the Service Station path is clear. Remove any visible obstacles (screws, plastic parts, etc.) restricting the movement of the Service Station. 3. If the carriage has stopped over the service station, on the right side of the product, check that the cutter is not activated. It may happen that the cutter is blocking the carriage over the service station, preventing the service station from performing the movement correctly. The cutter is on the left side of the carriage. 4. Perform the Service Station diagnostic test to troubleshoot the problem further. See Service Station Test. 5. Replace the Service Station. See Service Station.

• Code: 21:YZ
• Description: Failure moving Service Station
• Remedy: 1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product. 2. Make sure that the Service Station path is clear. Remove any visible obstacles (screws, plastic parts, etc.) restricting the movement of the Service Station. 3. If the carriage has stopped over the service station, on the right side of the product, check that the cutter is not activated. The cutter may be blocking the carriage over the service station, preventing the service station from performing the movement correctly. The cutter is on the left side of the carriage. 4. Perform the Service Station diagnostic test to troubleshoot the problem further. See Service Station Test. 5. Replace the Service Station. See Service Station.

• Code: 22.0:YZ
• Description: Left Ink Supply Station error, module 0.
• Remedy: 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the cables between the Ink Supply Station and the Engine PCA are not damaged and are properly connected. In case of any damage replace the cable. 3. Perform the Ink Delivery System diagnostic test to troubleshoot the problem further. See Ink Delivery System (IDS) Test. 4. Replace the Left Ink Supply Station. See Left Ink Supply Station. 5. Replace the Engine PCA. See EE Box.

• Code: 22.1:YZ
• Description: Left Ink Supply Station error, module 1
• Remedy: 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the cables between the Ink Supply Station and the Engine PCA are not damaged and are properly connected. In case of any damage replace the cable. NOTE: Check the Data Harness and ISS Harness Cable are connected in the right position onto the Engine PCA. These two connectors can be swapped by mistake causing a SE 22.1:10. Check the instructions in Connecting the Data Harness and ISS Harness Cable 3. Perform the Ink Delivery System diagnostic test to troubleshoot the problem further. See Ink Delivery System (IDS) Test. 4. Replace the Left Ink Supply Station. See Left Ink Supply Station. 5. Replace the Engine PCA. See Starwheel Assembly.

• Code: 24:YZ
• Description: Ink Setup failure
• Remedy: 1. Switch the power off from the back of the product and disconnect the power cord. Insert the new purgers, reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic test in order to check that the bongos (pushers) go up and down to pressurize ink in the tubes and the Out of Ink sensors work properly. See Ink Delivery System (IDS) Test. 3. Try purging the Ink Supply Tubes again once the product has been restarted. 4. If the diagnostic test does not find any problem, install new cartridges in the product and try purging the Ink Supply Tubes again. It could be that one of the cartridges is defective. 5. If the problem persists, replace the Ink Supply Tubes. You must bring purgers and ink cartridges. See Ink Supply Tubes & Trailing Cable.

• Code: 26:01
• Description: Ink supply error found during IDS diagnostic test. In the Touch Control Panel message you will see letters representing the names of the colors of the faulty supplies.
• Remedy: 1. Reseat the faulty ink supply and repeat the Ink Delivery System diagnostic test. 2. If the problem persists, replace the faulty ink supply and repeat the Ink Delivery System diagnostic test. 3. If the problem persists, replace the Left Ink Supply Station. See Left Ink Supply Station.

• Code: 39.1:01
• Description: Roll 1 switch failed (standby or resume). Roll 1 has been unloaded.
• Remedy: There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll 1 in standby or resume operation.

• Code: 39.2:01
• Description: Roll 2 switch failed (standby or resume). Roll 2 has been unloaded.
• Remedy: There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll 2 in standby or resume operation.