Các lỗi thường gặp

Code :
  • Code: 61:01
  • Description: The file format is incorrect and the printer cannot process the job
  • Remedy: • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check the graphic language setting of the printer (see the Userfs Guide).
  • Code: 61:04.1
  • Description: The PostScript fonts are missing
  • Remedy: Perform a full firmware update.
  • Code: 61:04.2
  • Description: PostScript unknown Paper ID
  • Remedy: Perform a full firmware update.
  • Code: 61:08
  • Description: The paper type specified in the file is incorrect and the printer cannot process the job
  • Remedy: • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Change the paper type and resend the file to the printer.
  • Code: 61:08.1
  • Description: The file cannot be printed because it is password-protected
  • Remedy: Resend the file without password protection.
  • Code: 61:08.2
  • Description: The file contains format errors or incorrect settings and the printer cannot process the job
  • Remedy: • Ensure that the file format sent is supported by the printer. • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Resend the file to the printer using the Embedded Web Server.
  • Code: 61:10
  • Description: A slow computer processing complex files can pause for longer than the default printer timeout, which can be interpreted by the printer as an End Of Job, in which case some elements of the job may be lost
  • Remedy: • Increase the I/O timeout using the printer's front panel (see 'Configure network settings' in Using your printer). • Send the job from a faster computer. • Send the job from the Embedded Web Server.
  • Code: 64.1:01
  • Description: The printer does not recognize the USB Hard Disk Drive accessory
  • Remedy: • Turn off the printer using the switch at the rear. • Connect the Hard Disk Drive accessory, check that the USB cable is properly connected and turn the printer on. If the Hard Disk Drive accessory is not available (has been lost or broken), proceed to the next step. • If the problem persists, turn off the printer using the switch at the rear. Turn the printer on again while pressing Menu, OK and Cancel simultaneously until the front panel asks Printer configured to use External Hard Disk. Do you want to revert the printer to Internal Hard Disk?. Confirm by pressing OK (twice). Remove the Hard Disk Drive accessory (if connected). The printer restarts. • After the printer reaches the Ready state, try connecting any other USB device (known to work properly) to the printer port where the Hard Disk Drive accessory should be connected. If a message appears on the front panel reacting to the USB device just connected (such as Please remove USB device or Press OK to...), press Cancel and remove the USB Device. This means the Hard Disk Drive accessory is faulty and should be replaced. See Formatter. • If nothing appears on the front panel reacting to the USB device just connected, the Formatter is faulty and should be replaced. See Formatter.
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