Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
Code: 36.02:01
Description: Duplexer paper incorrect lateral edge position
Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
Code: 36.03:01
Description: Duplexer unable to detect paper
Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
Code: 36.0:01
Description: Duplexer communication error
Remedy: • Reseat the cables between the Duplexer and the printer. • Uninstall and reinstall the Duplexer. • If the problem persists, contact the manufacturer of the Duplexer.
Code: 36.1:01
Description: Duplexer not ready for printing
Remedy: The Duplexer was in the down position when the job was submitted. It must be in the up position before printing starts.
Code: 36.2:01
Description: Duplexer internal error
Remedy: • Reseat the cables between the Duplexer and the printer. • Uninstall and reinstall the Duplexer. • If the problem persists, contact the manufacturer of the Duplexer.
Code: 41:03
Description: Paper motor electrical current limit
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Replace the Media-Axis Motor Media-Axis Motor.
Code: 42:03
Description: Scan-Axis motor electrical current limit
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of paper blocking the Carriage Assembly, then clear the obstruction. • Clean the Encoder Strip Clean the Encoder Strip. • Replace the Scan-Axis Motor Scan-Axis Motor.