Các lỗi thường gặp

Code :
  • Code: 36.01:01
  • Description: Duplexer paper skew error
  • Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
  • Code: 36.02:01
  • Description: Duplexer paper incorrect lateral edge position
  • Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
  • Code: 36.03:01
  • Description: Duplexer unable to detect paper
  • Remedy: • Unload the paper and try again. • If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the Duplexer paper path are well aligned and that there are no obstacles in between.
  • Code: 36.0:01
  • Description: Duplexer communication error
  • Remedy: • Reseat the cables between the Duplexer and the printer. • Uninstall and reinstall the Duplexer. • If the problem persists, contact the manufacturer of the Duplexer.
  • Code: 36.1:01
  • Description: Duplexer not ready for printing
  • Remedy: The Duplexer was in the down position when the job was submitted. It must be in the up position before printing starts.
  • Code: 36.2:01
  • Description: Duplexer internal error
  • Remedy: • Reseat the cables between the Duplexer and the printer. • Uninstall and reinstall the Duplexer. • If the problem persists, contact the manufacturer of the Duplexer.
  • Code: 41:03
  • Description: Paper motor electrical current limit
  • Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Replace the Media-Axis Motor Media-Axis Motor.
  • Code: 42:03
  • Description: Scan-Axis motor electrical current limit
  • Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of paper blocking the Carriage Assembly, then clear the obstruction. • Clean the Encoder Strip Clean the Encoder Strip. • Replace the Scan-Axis Motor Scan-Axis Motor.
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