• Code: 17
• Image:
• Description: Memory Configuration Error
• Remedy: 1) Reprint the job.
  2) Perform a cold reset.
  3) Replace DIMMs/memory.
  4) Replace the formatter.

• Code: 18
• Image:
• Description: Personality,
  Job Related Error
• Remedy: 1) Perform a cold reset.
  2) Remove/replace the language DIMM (PS DIMM).
  3) If all else fails, replace the formatter.

• Code: 19
• Image:
• Description: General Continuable Error
• Remedy: 1) Check connections on the Intermediate PCB. Replace if damaged.
  2) Replace the Formatter PCB.
  3) Replace the Engine Controller.

• Code: 20
• Image:
• Description: Primary Service Error
  The printer has experienced an error and cannot recover. All of the LEDs are on.
• Remedy: Press the GO and JOB CANCEL buttons simultaneously to view the secondary information.

• Code: 21
• Image:
• Description: Engine error
  (error 55 - Engine Communication Error)
• Remedy: A printer error has occurred. Press GO to clear the error message.
  1) Check the connections to the Intermediate PCB and the Engine Controller Assembly.
  2) Replace the Engine Controller Assembly.
  3) Replace the Intermediate PCB.

• Code: 22
• Image:
• Description: Scanner Error
  (error 52)
• Remedy: 1) Press GO. The page containing the error will automatically be reprinted.
  2) Turn the printer off and reseat the Laser Scanner cables.
  3) Replace the Laser Scanner.

• Code: 23
• Image:
• Description: Beam Error
  (error 51 - Bad Beam Detect)
• Remedy: 1) Press GO. The page containing the error will automatically be reprinted.
  2) Turn the printer off and reseat the Laser Scanner cables.
  3) Replace the Laser Scanner.

• Code: 24
• Image:
• Description: Motor Error
  (57 Service -Scan Motor Error
• Remedy: 1) Turn the printer off, then turn it back on.
  2) Turn the printer off, then reseat the connection between the Laser Scanner Assembly and the Intermediate PCB.
  3) Replace the Laser Scanner.