Các lỗi thường gặp

Code :
  • Code: 99.09.62
  • Display: 99.09.62 Unknown disk
  • Description: Preboot menu error. The installed disk was previously locked in another product.
  • Remedy: Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, then reload firmware and lock the disk.
  • Code: 99.09.63
  • Display: 99.09.63 Incorrect disk
  • Description: A new or blank disk has been installed in a device which previously had an encrypted disk.
  • Remedy: Follow the procedure to load firmware on a new hard disk and then lock it to this product.
  • Code: 99.09.64
  • Display: 99.09.64 Disk malfunction
  • Description: A fatal hard disk failure has occurred.
  • Remedy: Replace the hard disk drive.
  • Code: 99.09.65
  • Display: 99.09.65 Disk data error
  • Description: Disk data corruption has occurred.
  • Remedy: Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.
  • Code: 99.09.66
  • Display: 99.09.66 No disk installed
  • Description: A disk drive is not installed in the product.
  • Remedy: Install a compatible hard disk drive.
  • Code: 99.09.67
  • Display: 99.09.67 Disk is not bootable please download firmware
  • Description: The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.
  • Remedy: 1. Press any key to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administrator menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now download a new firmware bundle to the product.
  • Code: 99.XX.YY
  • Display: 99.XX.YY
  • Description: Firmware installation error
  • Remedy: Reload the firmware.
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