Remedy: 57.00.01 Fan motor 1 (rear) malfunction: 1. Turn the product off and then on. Listen for fan noise at the rear of the product. If no noise is heard, replace the power supply fan (FM1). 2. If this part has been removed or replaced, check the connector (J33) on the DC controller PCA. 57.00.02 Fan motor 2 (front) malfunction: 1. Turn the product off and then on. Listen for fan noise at the front of the product. If no noise is heard, replace the toner cartridge fan (FM2). 2. If this part has been removed or replaced, check the connector (J37) on the DC controller. 57.00.03 Fan motor 3 (fuser) malfunction: 1. Turn the product off and then on. Listen for fan noise at the lower back-center of the product. If no noise is heard, replace the fuser fan (FM3). 2. If this part has been removed or replaced, check the connector J37 on the DCC.
Code: 58.00.04
Display: 58.00.04 Error
Description: The low-voltage power supply is defective.
Remedy: 1. Turn the product off and then on. 2. Check the connectors (J31 and J32) on the DC controller PCA. 3. If the error persists, replace the low voltage power supply.
Code: 59.00.00
Display: 59.00.00 Error
Description: A paper path malfunction error has occurred.
Remedy: Turn the product off then on.
Code: 59.00.20
Display: 59.00.20 Error
Description: A motor rotation error has occurred.
Remedy: Turn the product off and then on.
Code: 59.00.30
Display: 59.00.30 Error
Description: A fuser motor startup error has occurred.
Remedy: 1. Turn the product off and then on. 2. Perform the fuser motor component test in the Troubleshooting menu. 3. Reconnect the connector (J47) on the DC controller PCA. 4. Replace the fuser motor.
Code: 59.00.40
Display: 59.00.40 Error
Description: A fuser motor rotational error has occurred.
Remedy: 1. Turn the product off and then on. 2. Perform the fuser motor component test in the Troubleshooting menu. 3. Reconnect the connector (J47) on the DC controller PCA. 4. Replace the fuser motor.
Code: 59.05.50
Display: 59.05.50 Error
Description: The product experienced a drum motor startup error.
Remedy: 1. Perform the drum-motor component test in the Troubleshooting menu. 2. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor. 3. If the product was previously serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.05.60
Display: 59.05.60 Error
Description: The product experienced a drum motor rotation error.
Remedy: 1. Perform the drum-motor component test in the Troubleshooting menu. 2. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor. 3. If the product was previously serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.