Các lỗi thường gặp

Code :
  • Code: 13.00.00
  • Display: 13.00.00
  • Description: Generic jam event code.
  • Remedy: Check the product for a jam. See the clear jams section in the service manual.
  • Code: 13.00.EE
  • Display: 13.00.EE
  • Description: Unknown door open
  • Remedy: make sure that all of the doors and covers are closed.
  • Code: 13.84.A4
  • Display: 13.WX.YZ Jam in lower bin area
  • Description: A jam exists in the lower bin area.
  • Remedy: Clear the jam.
  • Code: 13.A3.FF
  • Display: 13.A3.FF
  • Description: Power on jam at the Tray 3 feed sensor.
  • Remedy: Check the product for a jam. See the clear jams section in the service manual.
  • Code: 13.B2.9Z
  • Display: 13.WX.YZ Jam below control panel
  • Description: Page at duplex switchback jam. Z = the source tray number
  • Remedy: Check the product for a jam.
  • Code: 13.B2.D1
  • Display: 13.WX.YZ Jam in Tray 1
  • Description: Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.
  • Remedy: Clear the jam.
  • Code: 13.D3.DZ
  • Display: 13.D3.DZ
  • Description: Late to duplex re-feed jam
  • Remedy: Check the product for a jam.
  • Code: 13.E5.FF
  • Display: 13.E5.FF
  • Description: A power on jam has occurred.
  • Remedy: Check the product for a jam.
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