Code :

Code: 99.00.12
Display: 99.00.12 Upgrade not performed the file is invalid
Description: A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn’t match version 1 size.
Remedy: Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

Code: 99.00.13
Display: 99.00.13 Upgrade not performed the file is invalid
Description: A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn’t match version 2 size.
Remedy: Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

Code: 99.00.14
Display: 99.00.14 Upgrade not performed the file is invalid
Description: A remote firmware upgrade (RFU) was not performed. The file is invalid.
Remedy: Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

Code: 99.00.2X
Display: 99.00.2X
Description: 99.00.20 (event log) The bundle is not for this product - 99.00.21 (event log) The bundle is not signed with the correct signature, or the signature is invalid - 99.00.22 (event log) The bundle header version is not supported by this firmware - 99.00.23 (event log) The package header version is not supported by this firmware - 99.00.24 (event log) - The format of the bundle is invalid - 99.00.25 (event log) The format of the package is invalid - 99.00.26 (event log) A CRC32 check did not pass - 99.00.27 (event log) An I/O error occurred while downloading the bundle.
Remedy: Download the correct firmware and then resend the firmware upgrade. 99.00.27 only: Turn the product off, and then on again. Resend the firware upgrade. If the error persists, try the sending the upgrade by another method (USB or Embedded Web Server).

Code: 99.09.61
Display: 99.09.61 Unsupported disk
Description: Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.
Remedy: Access the Preboot menu and then select Lock Disk to lock the disk.

Code: 99.09.62
Display: 99.09.62 Unknown disk
Description: Preboot menu error. The installed disk was previously locked in another product.
Remedy: Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, then reload firmware and lock the disk.

Code: 99.09.63
Display: 99.09.63 Incorrect disk
Description: A new or blank disk has been installed in a device which previously had an encrypted disk.
Remedy: Follow the procedure to load firmware on a new hard disk and then lock it to this product.

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