• Code: 30.01.49
• Display: 30.01.49
• Description: Scanner inverter fan error.
• Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 3. If the error persists, replace the scanner power supply, the scanner power supply fan, or the SCB.

• Code: 30.01.50
• Display: 30.01.50
• Description: Internal SCB error.
• Remedy: 1. Turn the product off, and then on again. 2. If the error persists, replace the SCB.

• Code: 30.03.14
• Display: 30.03.14
• Description: A non-fatal error has occurred. A scanner EEPROM (NVM) error has occurred.
• Remedy: This is an informational message, and no action is required.

• Code: 30.03.20
• Display: 30.03.20
• Description: The copy processor board firmware cannot communicate with the PCA on the optical assembly.
• Remedy: 1. Turn the product off, and then on again. 2. Verify that the FFC cables between scanner and the SCB are connected. 3. Replace the scanner.

• Code: 30.03.22
• Display: 30.03.22
• Description: The scan module cannot see the illumination module, or marginal illumination. The optical assembly is not parked under the calibration strip.
• Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Check the service event log for other scanner errors, and then resolve those errors. 4. Check the scan module FFC connection. 5. Replace the scanner. 6. If the error persists, please escalate this problem to your Global Business unit.

• Code: 30.03.23
• Display: 30.03.23
• Description: The calibration stitching label shifted or there are bad sensors in the scan module.
• Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Replace the scanner.

• Code: 30.03.30
• Display: 30.03.30
• Description: The SCB cannot communicate with the flatbed scanner motor.
• Remedy: 1. Turn the product off, and then on again. As the product turns on, verify that the scan head moves. 2. Verify that the drive belt is in the correct position. 3. Check for a red LED illuminated on the scanner motor. 4. Check the cable connection to the SCB. 5. Replace the scanner.

• Code: 30.03.45
• Display: 30.03.45
• Description: Scanner control board (SCB) firmware assertion failure. SCB firmware assert controls the scan head motor.
• Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Replace the SCB. 4. Replace the scanner assembly.