Description: Firmware installation was successful.
Remedy: No action necessary.
Code: 99.02.09
Display: 99.02.09
Description: Firmware upgrade cancelled by user.
Remedy: No action necessary.
Code: 99.09.60
Display: 99.09.60 Unsupported disk
Description: This is a Preboot menu error. The hard disk currently installed is not recognized or supported by the product.
Remedy: Install the correct hard disk for this product.
Code: 99.09.61
Display: 99.09.61 Unsupported disk
Description: This is a Preboot menu error. The installed disk is installed in a product configured for an encrypted hard disk.
Remedy: Access the Preboot menu, and then select Lock Disk to lock the disk.
Code: 99.09.62
Display: 99.09.62 Unknown disk
Description: This error indicates that there is an encryption mismatch between the HDD and the formatter. This typically happens because an HDD was swapped into a device from another device.
Remedy: Install a new disk or use the Preboot menu unlock the disk. If a disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot, and then reload the firmware and lock the disk.
Code: 99.09.63
Display: 99.09.63 Incorrect disk
Description: This error indicates that the expected encrypted HDD is not present. This is expected behavior when installing a new HDD in a device where the previous HDD was encrypted.
Remedy: Follow the procedure to load firmware on a new hard disk, and then lock the disk to this product.
Code: 99.09.64
Display: 99.09.64 Disk malfunction
Description: A fatal hard disk failure has occurred.
Remedy: Replace the hard disk.
Code: 99.09.65
Display: 99.09.65 Disk data error
Description: Disk data corruption has occurred.
Remedy: Use the Clean Disk procedure from the Preboot menu, and then resend the RFU.