Description: Fuser motor (M299) failure (start-up or rotational).
Remedy: 1. Use the fuser motor (M299) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the fuser motor (M299). 2. Reconnect the connector (J221) on the feed motor and the connector (J89) on the DC controller PCA. 3. Replace the fuser motor (M299).
Code: 59.00.40
Display: 59.00.30 or 59.00.40 Error
Description: Fuser motor (M299) failure (start-up or rotational).
Remedy: 1. Use the fuser motor (M299) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the fuser motor (M299). 2. Reconnect the connector (J221) on the feed motor and the connector (J89) on the DC controller PCA. 3. Replace the fuser motor (M299).
Code: 59.05.50
Display: 59.05.50 59.05.60 Error
Description: A motor startup error has occurred Drum motor (M102).
Remedy: 1. Use the drum motor (M102) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor. 2. If the product has been serviced, check the connector (J187) on the ITB motor and the connector (J87) on the DC controller PCA. 3. Replace the Drum motor (M102)
Code: 59.05.60
Display: 59.05.50 59.05.60 Error
Description: A motor startup error has occurred Drum motor (M102).
Remedy: 1. Use the drum motor (M102) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor. 2. If the product has been serviced, check the connector (J187) on the ITB motor and the connector (J87) on the DC controller PCA. 3. Replace the Drum motor (M102)
Code: 59.A2.02
Display: 59.A2.02 Error
Description: Media input source 2 lifter motor malfunction (M103).
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. If the error persists, replace the lifter drive assembly (Tray 2).
Code: 59.A3.03
Display: 59.A3.03 Error
Description: Media input source 3 lifter motor malfunction (M1).
Remedy: Use the following to troubleshoot the error: 1x500-sheet/3x500-sheet paper deck: 1. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1606 and 1607) on the on the paper feeder controller PCA. 3. If the error persists, replace the lifter drive assembly (Tray 3).
Code: 59.A4.04
Display: 59.A4.04 Error
Description: Media input source 4 lifter motor malfunction (M3). 3x500 sheet paper deck only.
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 4 paper (SR5 and SR8) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1604 and 1605) on the on the sheet feeder controller PCA. 3. If the error persists, replace the lifter drive assembly (Tray 4).
Code: 59.A5.05
Display: 59.A5.05 Error
Description: Media input source 5 lifter motor malfunction (M4). 3x500 sheet paper deck only.
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 5 paper (SR9 and SR12) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1601 and 1602) on the on the sheet feeder controller PCA. 3. If the error persists, replace the lifter drive assembly (Tray 5).