• Code: 30.01.01
• Display: 30.01.01
• Description: The flatbed cover sensor was interrupted. The scanner flatbed cover is open. Message appears only in the event log and is not posted on the control panel. The control panel will read Flatbed Cover Open.
• Remedy: No action required. This error message should automatically clear. If the error persists, open the scanner tests to test the flatbed cover sensor. 1. If the cover is closed, check the cover sensor at the right rear of the scanner for correct mechanical functionality, using the scanner sensor test in the Administration / Troubleshooting / Diagnostics / ScannerTests Menu. 2. Check the connectors on the scanner control board (SCB) for loose connections. 3. Replace the lid-sensor assembly. 4. Replace the scanner control board (SCB). 5. Replace the image scanner assembly.

• Code: 30.01.06
• Display: 30.01.06
• Description: Scanner fan error.
• Remedy: 1. Turn the product off, and then on again. 2. During the MFP initialization sequence, listen to the fan to determine if it is operating. 3. If the error persists, turn the product off, and then check the fan wire-harness connectors. 4. If the fan is not operating, replace the fan. 5. If the error persists, replace the Scan Control Board (SCB). NOTE: You might want to provide both parts the fan and the SCB to the on-site technician. Have the technician verify that the connector on the scanner controller PCB is firmly seated. Also, make sure that the connection for the fan in the base of the scanner assembly is firmly seated.

• Code: 30.01.08
• Display: 30.01.08 Home position error
• Description: The scanner optic failed to return to the home position.
• Remedy: 1. Turn the product off, and then on again. 2. Observe the movement of the optics assembly. 3. If the error persists, run the scanner motor test under component test. Administration / Troubleshooting / Scanner tests / Flatbed motor test. 4. If issue still remains and firmware has been upgraded replace scanner control board (SCB). 5. If the error persists, replace the image scanner assembly (ISA).

• Code: 30.01.14
• Display: 30.01.14 Scan system EEPROM error
• Description: Scanner control board (SCB) EEPROM error.
• Remedy: 1. Turn the product off, and then on again. 2. Make sure all connectors on the scanner control board (SCB) are seated fully. 3. Make sure the product has the latest scanner control board (SCB) firmware version. 4. Replace the scanner control board (SCB).

• Code: 30.01.15
• Display: 30.01.15 Scanner error
• Description: Scanner did not initialize (internal error). The scanner failed to be initialized due to an internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Make sure that all covers are installed correctly and that the document feeder and document feeder jam cover are closed. 3. Check all sensors on the scanner to make sure they are not blocked. 4. Look through the vents on back of scanner to see if the GREEN LEDs on the scanner control board (SCB) are illuminated. 5. Check all connections for scanner control board (SCB) to print engine. 6. Replace the scanner control board (SCB).

• Code: 30.01.18
• Display: 30.01.18 Scanner Error
• Description: Scanner internal optical sensor error.
• Remedy: 1. Turn the product off, and then on again. 2. Make sure that all the connectors on the scanner control board (SCB) are seated fully. 3. Make sure that the product has the latest scanner control board (SCB) firmware version. 4. Replace the scanner control board (SCB). 5. If the error persists, replace the image scanner assembly (ISA).

• Code: 30.01.19
• Display: 30.01.19 Scanner lamp error
• Description: Scanner internal lamp sensor error.
• Remedy: 1. Turn the product off, and then on again. 2. Verify that the scanner lamp turns on and off approximately 12 seconds after the product is turned on. 3. Test the lower lamp using the scanner test located in the Diagnostics menu. 4. Re-seat the interconnect cables between the optical carriage and the scanner control board (SCB). 5. Replace the image scanner assembly (ISA).

• Code: 30.01.30
• Display: 30.01.30 or 30.01.32
• Description: HP image ASIC error.
• Remedy: 1. Turn the product off, and then on again. 2. Check the connections on the scanner control board (SCB). 3. Replace the scanner control board (SCB).