Code :

Code: 30.01.48
Display: 30.01.48 Scanner error
Description: Scanner error. Scanner power is not connected.
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 3. If the error persists, replace image scanner assembly.

Code: 30.01.49
Display: 30.01.49
Description: Scanner inverter fan error.
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 3. If the error persists, replace the scanner power supply, the scanner power supply fan, or the SCB.

Code: 30.01.50
Display: 30.01.50 Scanner error
Description: Internal scanner control board (SCB) error.
Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. If the error persists, replace the scanner control board (SCB).

Code: 30.03.14
Display: 30.03.14
Description: A non-fatal error has occurred. A scanner EEPROM (NVM) error has occurred.
Remedy: This is an informational message, and no action is required.

Code: 30.03.20
Display: 30.03.20
Description: The copy processor board firmware cannot communicate with the PCA on the optical assembly.
Remedy: 1. Turn the product off, and then on again. 2. Verify that the FFCs between scanner and the scanner control board (SCB) are connected. 3. Replace the image scanner assembly.

Code: 30.03.22
Display: 30.03.22 Scanner failure
Description: Front side illumination calibration failure. The scan module cannot see the illumination module, or marginal illumination. The optical assembly may not be parked under the calibration strip.
Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Check the event log for other scanner errors, and then resolve those errors. 4. Check the scan module FFC connection. 5. Replace the image scanner assembly.

Code: 30.03.23
Display: 30.03.23 Scanner failure
Description: Flatbed alignment calibration error.
Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Replace the image scanner assembly.

Code: 30.03.30
Display: 30.03.30 Scanner Failure
Description: Flatbed motor shutdown. The scanner control board (SCB) cannot communicate with the flatbed scanner motor.
Remedy: 1. Turn the product off, and then on again. As the product turns on, verify that the scan head moves. 2. Verify that the drive belt is in the correct position. 3. Run diagnostics on the flatbed scanner to see if the scan bar moves. 4. Check the cable connection to the scanner control board (SCB). 5. Replace the image scanner assembly.