Description: An error with the laser/scanner assembly has occurred in the product.• 51.00 = Laser error• 51.20 = Black laser scanner error• 51.21 = Cyan laser scanner error• 51.22 = Magenta laser scanner error• 51.23 = Yellow laser scanner error• 51.30 = Laser error
Remedy: 1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector: a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.
Code: 52
Display: 52 Scanner Error
Description: An error with the laser/scanner assembly has occurred in the product.
Remedy: action1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.