Remedy: Follow the instructions in the onscreen dialog box. If the message persists, check the rear door (face-up bin) sensor cable connection.
Code: 13.67.00
Display: 13.67.00 - Jam inside front door
Description: Media is jammed in the paper path.
Remedy: Follow the instructions in the onscreen dialog box. If the message persists, check the HVPS ribbon-cable connection at J404.
Code: 13.XX.YY
Display: 13.XX.YY - Paper wrapped around fuser
Description: A jam has occurred because paper has wrapped around the fuser.
Remedy: Follow the instructions in the onscreen dialog box.
Code: 13.XX.YY
Display: 13.XX.YY - Remove Tray 2 Clear jam then touch OK
Description: Media is jammed in the duplex area.
Remedy: Follow the instructions in the onscreen dialog box.
Code: 20
Display: 20 Insufficient memory To continue touch OK
Description: The device received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
Remedy: Touch OK to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.
Code: 21
Display: 21 Page too complex To continue touch OK
Description: The page formatting process was not fast enough for the device.
Remedy: Touch OK to print the transferred data. (Some data might be lost.) If this message appears often, simplify the print job.
Code: 22
Display: 22 EIO <X> buffer overflow To continue touch OK
Description: Too much data was sent to the EIO card in the specified slot (X). An incorrect communications protocol might be in use.
Remedy: Touch OK to print the transferred data. (Some data might be lost.) Check the host configuration. If this message persists, you might have to replace the EIO card.
Code: 22
Display: 22 Embedded I/O buffer overflow To continue touch OK
Description: Too much data was sent to the embedded HP Jetdirect print server.
Remedy: Touch OK to print the transferred data. (Some data might be lost.)