Description: A sub cooling fan (FM2) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.
Remedy: 1. Turn the device off, and then turn the device on. 2. Verify that nothing is hindering or blocking the fan. 3. Verify that the fan is connected to connector J512 on the ECU PCA. You might have to remove the main cooling fan to see this connection. 4. If the message persists, replace the fan
Code: 57.04
Display: 57.04 ERROR To continue turn off then on
Description: A main cooling fan (FM1) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.
Remedy: 1. Turn the device off and then on. 2. Verify that nothing is hindering or blocking the fan. 3. Verify that the fan is connected to connector J509 on the ECU PCA. 4. If the message persists, replace the fan.
Code: 59.50
Display: 59.50 ERROR To continue turn off then on
Description: A main motor (M1) error has occurred. Motor operation is verified during device power-up.
Remedy: 1. Turn the device off, and then turn the device on. 2. Verify that nothing is hindering the main motor. If necessary, remove all paper trays and the print cartridge, and then turn on the device and listen for motor operation. 3. Verify that the main motor is connected to connector J407 on the ECU. You might have to remove the main cooling fan to see this connection. 4. If the message persists, replace the motor.
Code: 62
Display: 62 NO SYSTEM To continue turn off then on
Description: A problem exists with the device firmware.
Remedy: 1. Turn the device off, and then turn the device on. 2. Check the latest firmware image version. If the latest firmware image version is newer than the one installed on the device, upgrade the device, if possible. 3. If the message persists, replace the formatter
Code: 64
Display: 64 ERROR To continue turn off then on
Description: A scan buffer error occurred.
Remedy: 1. Turn the device off, and then turn the device on. 2. check the latest firmware image version. If the latest firmware image version is newer than the one installed on the device, upgrade the device, if possible. 3. If the message persists, replace the formatter
Code: 68.X
Display: 68.X Permanent storage full To continue touch OK
68.X Permanent storage write fail To continue touch OK
Description: The device NVRAM is full or the storage device is failing to write. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage. X description 0 onboard NVRAM 1 disk drive
Remedy: Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on. 68.0, onboard NVRAM 1. If the message persists, perform an NVRAM initialization. Make sure that you read and understand the caution and the note in that section. 2. If, after performing an NVRAM init, the message persists, replace the formatter
68.1, disk drive 1. Use the HP Web Jetadmin software to delete files from the disk drive. 2. If, after deleting files from the disk drive, the message persists, reinitialize the disk drive. Make sure that you read and understand the caution and the note in that section. 3. If, after reinitializing the disk drive, the message persists, replace the disk drive
Code: 68.X
Display: 68.X Storage error settings changed To continue touch OK
Description: One or more device settings in NVRAM are invalid and have been reset to the factorydefault settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
Remedy: 1. Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on. 2. Check the device settings to determine which settings have changed. 3. Perform an NVRAM initialization. Make sure that you read and understand the caution and the note in that section. 4. If, after performing an NVRAM initialization, the message persists, replace the formatter
Code: 79.XXXX
Display: 79.XXXX ERROR To continue turn off then on
Description: A critical hardware error occurred.
Remedy: 1. Turn the device off, and then turn the device on. 2. check the latest firmware image version. If the latest firmware image version is newer than the one installed on the device, upgrade the device. 3. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, then the error is in the software program and not in the device. If the job fails to print using a different software program, then turn off the device and disconnect all cables that connect the device to the network or to a computer. 4. Remove any DIMMs and EIO cards, and then turn the device on. 5. If, after removing DIMMs and EIO cards, the device behaves normally, turn off the device and reinstall DIMMs and EIO cards one-by-one, turning off the device off and then on again each time you reinstall a DIMM or EIO card. If a certain DIMM or EIO card causes the message to reappear, replace the DIMM or EIO card. 6. Reconnect all cables that connect the device to the network or to a computer. 7. If the message persists, replace the formatter