• Code: 10.00.00
• Display: 10.0X.Y0 Supply memory error
• Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
  Black print cartridge
• Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

• Code: 10.00.10
• Display: 10.0X.Y0 Supply memory error
• Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
  Black print cartridge
• Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

• Code: 10.00.15
• Display: 10.YY.15 Install <supply>
• Description: The indicated supply has been removed or installed incorrectly.
  Black print cartridge
• Remedy: Replace or install the indicated supply.

• Code: 10.00.34
• Display: 10.XX.33 Used Supply In Use
• Description: The print cartridge is used.
  Black print cartridge
• Remedy: Using a cartridge that is near its end-of-life can cause this event code.

• Code: 10.00.34
• Display: 10.XX.34 Used Supply In Use
• Description: The print cartridge is used.
• Remedy: Removing a cartridge from one product and then installing it in a different product (for testing functionality) will cause this event code.

• Code: 10.00.35
• Display: 10.YY.35 Incompatible <supply>
• Description: The indicated supply is not compatible with this product.
  Black print cartridge
• Remedy: The fuser might be hot. Be careful when removing the fuser. Install a supply that is designed for this product.

• Code: 10.00.40
• Display: 10.XX.40 Genuine HP Supplies Installed
• Description: A genuine HP print cartridge has been installed.
  Black print cartridge
• Remedy: No action necessary.

• Code: 10.00.41
• Display: 10.XX.41 Unsupported Supply In Use
• Description: The installed print cartridge is for a different product.
  Black print cartridge
• Remedy: Remove the print cartridge, and then install the correct cartridge for this product.