Remedy: Turn the product off, and then on again. If the error persists, turn the product off and then check the fan wire-harness connectors.
Code: 31.01.08
Display: 30.01.YY Scanner Failure
Description: Scanner optic failed to return to the home position
Remedy: 1. Turn the product off, and then on again. 2. Observe the movement of the optics assembly. 3. If the error persists, replace the optic assembly, the scanner motor, or the entire scanner assembly.
Code: 31.01.10
Display: 30.01.YY Scanner Failure
Description: Document feeder fan error
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off and then check the fan wire-harness connectors. 3. If the error persists, replace the document feeder fan or the document feeder assembly.
Code: 31.01.14
Display: 30.01.YY Scanner Failure
Description: Scanner control board (SCB) EEPROM error
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, replace the SCB.
Code: 31.01.15
Display: 30.01.YY Scanner Failure
Description: Scanner did not initialize (internal error)
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, replace the SCB.