• Code: 41.2
• Display: 41.X Error To continue touch OK
• Description: A temporary printing error occurred.
  beam-detect misprint error
• Remedy: 1. Touch OK to clear the error. If the error is not cleared, turn the device off, and then turn the device on. 2. For a 41.2 error, check the laser/ scanner wire harness connectors from the scanner to the dc controller. If the error persists, replace the laser/ scanner. For a 41.8 error, check the fuser wire harness connectors. If the error persists, replace the fuser. Replace the dc controller PCA.

• Code: 41.3
• Display: 41.3 - Media too short (cannot send to face-down output bin)
• Description: The media is too short to print to the facedown bin
• Remedy: Resend the job as a single-side print job. Load longer media in the requested tray.

• Code: 41.7
• Display: 41.X Error To continue touch OK
• Description: A temporary printing error occurred.
• Remedy: 1. Touch OK to clear the error. If the error is not cleared, turn the device off, and then turn the device on. 2. For a 41.2 error, check the laser/ scanner wire harness connectors from the scanner to the dc controller. If the error persists, replace the laser/ scanner. For a 41.8 error, check the fuser wire harness connectors. If the error persists, replace the fuser. Replace the dc controller PCA.

• Code: 41.8
• Display: 41.X Error To continue touch OK
• Description: A temporary printing error occurred.
  fuser over temperature error
• Remedy: 1. Touch OK to clear the error. If the error is not cleared, turn the device off, and then turn the device on. 2. For a 41.2 error, check the laser/ scanner wire harness connectors from the scanner to the dc controller. If the error persists, replace the laser/ scanner. For a 41.8 error, check the fuser wire harness connectors. If the error persists, replace the fuser. Replace the dc controller PCA.

• Code: 41.9
• Display: 41.X Error To continue touch OK
• Description: A temporary printing error occurred.
  signal-noise error
• Remedy: 1. Touch OK to clear the error. If the error is not cleared, turn the device off, and then turn the device on. 2. For a 41.2 error, check the laser/ scanner wire harness connectors from the scanner to the dc controller. If the error persists, replace the laser/ scanner. For a 41.8 error, check the fuser wire harness connectors. If the error persists, replace the fuser. Replace the dc controller PCA.

• Code: 49.XXXXX
• Display: 49.XXXXX ERROR To continue turn off then on
• Description: A critical firmware error has occurred. This type of error can be caused by invalid print commands, corrupt data, or invalid firmware operations. NOTE In many cases, turning the power off and then on will permanently clear most 49 errors. In some instances, electrical noise in the cable can corrupt data during transmission to the device. Other causes include poor-quality USB cables, poor connections, or specific software programs. Sometimes, the formatter is at fault, which is usually indicated by a 79 Error message. NOTE In most cases, replacing the formatter will not remedy repetitive 49 errors. Very rarely the formatter hardware may be faulty which will be indicated by a 79 Error message.
• Remedy: 1. Turn the MFP off, and then turn the MFP on. NOTE Turning the power off and then on will clear most 49 errors. 2. Upgrade the firmware. 3. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance. 4. Do the following: a. If the message persists when using different software programs and attempting specific print jobs, disconnect all of the cables that connect the MFP to the network or a computer. b. Turn the MFP off. c. Remove the DIMM. d. Remove any installed EIO devices. e. Turn the device on. f. If the error message disappears, reinstall the DIMM and EIO devices individually, making sure to turn the device power off and then on again as you install each device. g. Replace the component that caused the error message.

• Code: 50.1
• Display: 50.X FUSER ERROR To continue turn off then on
• Description: A fuser error has occurred.
  low fuser temperature
• Remedy: 1. Turn the device off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the high-voltage power supply. Replace the high-voltage power supply if the connector is damaged. 5. Replace the fuser. Replace the dc controller PCA. See DC controller PCA on page 357. 7. Replace the high-voltage power supply.

• Code: 50.2
• Display: 50.X FUSER ERROR To continue turn off then on
• Description: A fuser error has occurred.
  low fuser temperature during warm up
• Remedy: 1. Turn the device off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the high-voltage power supply. Replace the high-voltage power supply if the connector is damaged. 5. Replace the fuser. Replace the dc controller PCA. See DC controller PCA on page 357. 7. Replace the high-voltage power supply.