• Code: 13.A3.D4
• Display: 13.WX.YZ Jam in middle right door
• Description: Late to path jam from Tray 3 This jam occurs when the paper does not reach the Tray 3 feed sensor (SR1) in designated amount of time.
• Remedy: Clear the jam.

• Code: 13.A3.FF
• Display: 13.A3.FF
• Description: Power on jam at the Tray 3 feed sensor.
• Remedy: Check the product for a jam.

• Code: 13.A3.FF
• Display: 13.WX.FF
• Description: Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
  Tray 3 feed sensor - SR1S15
• Remedy: Clear the jam.

• Code: 13.AA.EE
• Display: 13.WX.EE
• Description: This jam occurs when a door is opened during printing.
  Tray 3 door open
• Remedy: Make sure that the doors are fully closed.

• Code: 13.B2.9C
• Display: 13.B2.9C
• Description: Page at duplex switchback jam.
• Remedy: Check the product for a jam.

• Code: 13.B2.9Z
• Display: 13.WX.YZ Jam below control panel
• Description: Page at duplex switchback jam. Z = the source tray number
• Remedy: Check the product for a jam.

• Code: 13.B2.A1
• Display: 13.B2.A1
• Description: Media input stay Tray 1 jam.
• Remedy: Check the product for a jam.

• Code: 13.B2.A2
• Display: 13.B2.A2
• Description: Media input stay Tray 2 jam.
• Remedy: Check the product for a jam.