• Code: 13.B2.DZ
• Display: 13.WX.YZ Jam in right door
• Description: Late to registration jam, from tray <Z> This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in the designated amount of time after the Tray 3 feed sensor sensed the leading edge at printing from Tray 3. Z = source tray
• Remedy: Clear the jam.

• Code: 13.B2.FF
• Display: 13.WX.FF
• Description: Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
  Registration sensor - PS8
• Remedy: Clear the jam.

• Code: 13.B4.FF
• Display: 13.WX.FF
• Description: Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
  Loop sensor - PS14 and PS15
• Remedy: Clear the jam.

• Code: 13.B9.AZ
• Display: 13.WX.YZ Fuser area jam
• Description: Stopped at fuser jam This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor.
  Z = fuser mode 1 = Normal auto sense 2 = Normal non-auto sense 3 = Light 1 to 3 4 = Heavy 1 5 = Heavy 2 6 = Heavy 3 7 = Glossy 1 8 = Glossy 2 9 = Glossy 3 A = Glossy film B = Transparency C = Label D = Envelope 1 to 3 E = Rough 0 = Photo 1 to 3
• Remedy: Clear the jam. See the clear jams section in the service manual. For a 13.B9.DZ jam: Make sure media is within specifications, check for obstructions in the fuser, check that the T2 roller is installed properly.

• Code: 13.B9.CZ
• Display: 13.WX.YZ Fuser wrap jam
• Description: Fuser wrap jam This jam occurs when the paper disappears from the fuser output sensor before a designated amount of time after the paper reached the fuser output sensor (It is determined that the paper is being wrapped around the fuser roller). Z = fuser mode 1 = Normal auto sense 2 = Normal non-auto sense 3 = Light 1 to 3 4 = Heavy 1 5 = Heavy 2 6 = Heavy 3 7 = Glossy 1 8 = Glossy 2 9 = Glossy 3 A = Glossy film
• Remedy: Clear the jam.

• Code: 13.B9.DD
• Display: 13.WX.YZ Jam in right door
• Description: Late to fuser jam, from duplexer This jam occurs when the paper does not reach the fuser output sensor in designated amount of time.
• Remedy: Clear the jam.

• Code: 13.B9.DZ
• Display: 13.WX.YZ Fuser area jam
• Description: Stopped at fuser jam This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor:
  Z = the source tray number This jam occurs when the paper does not reach the fuser output sensor in the designated amount of time.
• Remedy: Clear the jam. See the clear jams section in the service manual. For a 13.B9.DZ jam: Make sure media is within specifications, check for obstructions in the fuser, check that the T2 roller is installed properly.

• Code: 13.B9.FF
• Display: 13.WX.FF
• Description: Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
  Fuser output sensor - PS5
• Remedy: Clear the jam.