Các lỗi thường gặp

Code :
  • Code: 13.B2.A3
  • Display: 13.B2.A3
  • Description: Media input stay Tray 3 jam.
  • Remedy: Check the product for a jam.
  • Code: 13.B2.AZ
  • Display: 13.WX.YZ Jam in right door
  • Description: Stopped at registration jam. This jam occurs when the media is longer than the longest Universal size, (470 mm; 18.50 in), by 40 mm (1.57 in) or more, and printing from Tray 1. However, this jam occurs when the media that is longer than the designated length by 40 mm (1.57 in) and more is detected, if the media that is longer than the longest Universal is designated. This jam occurs when the media longer than LEDGER-P by 40 mm (1.57 in) or more is detected at printing from Tray 2. Z = the source tray number
  • Remedy: Clear the jam.
  • Code: 13.B2.D1
  • Display: 13.B2.D1
  • Description: Media input delay Tray 1 jam.
  • Remedy: Check the product for a jam.
  • Code: 13.B2.D1
  • Display: 13.WX.YZ Jam in Tray 1
  • Description: Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.
  • Remedy: Clear the jam.
  • Code: 13.B2.D2
  • Display: 13.B2.D2
  • Description: Media input delay Tray 2 jam.
  • Remedy: Check the product for a jam.
  • Code: 13.B2.D2
  • Display: 13.WX.YZ Jam in Tray <X>
  • Description: Misfeed jam from Tray 2 This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in designated amount of time from the start of paper pick-up at printing from Tray 2 and duplex printing.
  • Remedy: Clear the jam.
  • Code: 13.B2.D3
  • Display: 13.B2.D3
  • Description: Media input delay Tray 3 jam.
  • Remedy: Check the product for a jam.
  • Code: 13.B2.DD
  • Display: 13.WX.YZ Jam in right door
  • Description: Late to registration jam, from duplexer This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in designated amount of time after it is reversed at the switchback position. Z = D for duplexer
  • Remedy: Clear the jam.
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