• Code: 59.05.13
• Display: 59.05.13
• Description:
• Remedy: 1. Turn the product off, and then on. 2. Check the connector (J120) on the DC controller PCA. 3. Use the motor drive test in the component tests to verify that the motor is properly functioning. If it is not, developing disengagement motor (M10). 4. Use the manual sensor test to verify that the ITB alienation sensor (SR17) is properly functioning. If it is not, replace the ITB alienation sensor (SR17).

• Code: 59.05.B0
• Display: 59.05.B0
• Description:
• Remedy: 1. Turn the product off, and then on. 2. Check the connector (J89) on the residual feed motor (M12), intermediate connectors (J75 and J77), and the connector (J137) on the DC controller. 3. Use the motor drive test in the component tests to verify that the motor is properly functioning. If it is not, residual feed motor (M12). 4. Use the manual sensor test to verify that the ITB alienation sensor (SR17) is properly functioning. If it is not, replace the ITB alienation sensor (SR17).

• Code: 59.05.XX
• Display: 59.05.XX
• Description: A drum startup or drum rotational error has occurred. • XX = 06 Black drum startup error (M3) • XX = 07 Black drum rotational error (M3) • XX = 08 Yellow drum startup error (M1) • XX = 09 Yellow drum rotational error (M1) • XX = 10 Magenta drum startup error (M1) • XX = 11 Magenta drum rotational error (M1) • XX = 12 Cyan drum startup error • XX = 13 Cyan drum rotational error (M1) • XX = B0 Residual toner feed motor error (M12)
• Remedy:

• Code: 59.0X.50
• Display: 59.0X.50 Error
• Description: The product experienced a drum motor startup error. • X= 5: Black drum motor 3 (M5; J121) • X = 6: Cyan drum motor 2 (M4; J120) • X = 7: Magenta drum motor 1 (M4; J120) • X = 8: Yellow drum motor 1 (M3; J120)
• Remedy: 1. Perform the drum-motors component test in the Diagnostics menu. 2. Make sure that the connectors (J120 or J121) on the DC controller PCA are securely and properly connected. 3. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor (RM1-8105-000CN). 4. If the error persists, elevate the problem to your Global Business unit.

• Code: 59.0X.60
• Display: 59.0X.60 Error
• Description: The product experienced a drum motor rotation error. • X= 5: Black drum motor 3 (M5; J121) • X = 6: Cyan drum motor 2 (M4; J120) • X = 7: Magenta drum motor 1 (M4; J120) • X = 8: Yellow drum motor 1 (M3; J120)
• Remedy: 1. Perform the drum-motors component test in the Troubleshooting menu. 2. Make sure that the connectors (J120 or J121) on the DC controller PCA are securely and properly connected. 3. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor (RM1-8105-000CN). 4. If the error persists, elevate the problem to your Global Business unit.

• Code: 60.00.0Y
• Display: 60.00.0Y Tray <Y> lifting error
• Description: A tray lift motor error has occurred.
• Remedy: 60.00.11: Lifter motor failure (M7) 1. Turn the product off and then on. 2. Check the connector (J142) on the DC controller PCA. 3. Check the connector (J78) on the lifter motor (M7). 4. Use the tray lifter sensor (SR9) test in the Tray/Bin Manual Sensor Test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 5. If the error persists, replace the lifter drive assembly.

• Code: 61.00.01
• Display: 61.00.01
• Description: Color table read failure.
• Remedy: Turn the product off, and then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk.

• Code: 62.00.00
• Display: 62.00.00 No system
• Description: The product experienced an internal system failure.
• Remedy: 1. Turn the product off and then on. 2. Reload the firmware. 3. Perform a firmware upgrade. 4. If the error persists, replace the hard disk.