• Code: 47.00.XX
• Display: 47.00.XX
• Description: Back channel internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.01.XX
• Display: 47.01.XX
• Description: Image transformer internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.02.XX
• Display: 47.02.XX
• Description: Job parser internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.03.XX
• Display: 47.03.XX
• Description: Print job internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.04.XX
• Display: 47.04.XX
• Description: Print spooler 9100 internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.05.00
• Display: 47.05.00
• Description: Print spooler framework internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.06.XX
• Display: 47.06.XX
• Description: Print application internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Resend the print job. 3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.WX.YZ
• Display: 47.WX.YZ Printer Calibration Failed
• Description: The device is unable to access or implement one of the image patterns files. Y = Calibration type, Z = Event • 47.FC.00 (event code) Color plane registration (CPR) Image not found at system initialization • 47.FC.01 (event code) CPR Store Image failure • 47.FC.02 (event code) CPR Image not found • 47.FC.03 (event code) CPR Print engine execution failure • 47.FC.10 (event code) Consecutive Dmax Dhalf Image not found at system initialization • 47.FC.11 (event code) Consecutive Dmax Dhalf Store image failure • 47.FC.12 (event code) Consecutive Dmax Dhalf Image not found • 47.FC.13 (event code) Consecutive Dmax Dhalf Print engine execution failure • 47.FC.20 (event code) Error Diffusion Image not found at system initialization • 47.FC.21 (event code) Error Diffusion Store image failure • 47.FC.22 (event code) Error Diffusion Image not found • 47.FC.23 Error Diffusion Print engine execution failure • 47.FC.30 0 (event code) Drum Speed Adjustment Image not found at system initialization • 47.FC.31 (event code) Drum Speed Adjustment Store image failure • 47.FC.32 (event code) Drum Speed Adjustment Image not found • 47.FC.33 (event code) Drum Speed Adjustment Print engine execution failure • 47.FC.40 (event code) Pulse Width Modulation Image not found at system initialization • 47.FC.41 (event code) Pulse Width Modulation Store image failure • 47.FC.42 (event code) Pulse Width Modulation Image not found • 47.FC.43 (event code) Pulse Width Modulation Print engine execution failure
• Remedy: 1. Turn the product off, and then on again. 2. If the error persists over multiple power cycles frequently and consistently on a unit then do the following. • In the Administration/Troubleshooting/Diagnostics, run the hard disk tests to validate health of the device. Fix any issue found with the mass storage device 3. If the error persists, reload the firmware. 4. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu then reload the firmware.