Description: Tray 2 lifting error. Tray 2 did not raise to the paper surface sensor in the required amount of time.
Remedy: 1. Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. 2. With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. 3. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 4. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 5. If the error persists, replace the lifter drive assembly (Tray 2).
Code: 60.00.03
Display: 60.00.03 Tray 3 lifting error
Description: Tray 3 lifting error. Tray 3 did not raise to the paper surface sensor in the required amount of time.
Remedy: 1. Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. 2. With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. 3. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 4. If this part has been removed or replace, check the connector (1606 and 1607) on the on the paper feeder controller PCA. 5. If the error persists, replace the lifter drive assembly (Tray 3).
Code: 60.00.04
Display: 60.00.04 Tray 4 lifting error
Description: Tray 4 lifting error. Tray 4 did not raise to the paper surface sensor in the required amount of time.
Remedy: 1. Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. 2. With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. 3. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR5 and SR6) surface sensors are properly functioning. 4. If this part has been removed or replace, check the connector (1604 and 1605) on the on the paper feeder controller PCA. 5. If the error persists, replace the lifter drive assembly (Tray 4).
Code: 60.00.05
Display: 60.00.05 Tray 5 lifting error
Description: Tray 5 lifting error. Tray 5 did not raise to the paper surface sensor in the required amount of time.
Remedy: 1. Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. 2. With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. 3. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR8 and SR9) surface sensors are properly functioning. 4. If this part has been removed or replace, check the connector (1601 and 1602) on the on the paper feeder controller PCA. 5. If the error persists, replace the lifter drive assembly (Tray 5).
Code: 62.00.00
Display: 62.00.00 No system
Description: The product experienced an internal system failure.
Remedy: 1. Turn the product off, then on. 2. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. 3. If the firmware upgrade does not resolve the problem, replace the hard disk.
Description: Output accessory disconnected. An external paper handling accessory connection has been interrupted.
Remedy: 1. Turn the product off. 2. Make sure that the communication cable from the finisher to the engine is installed correctly. 3. Make sure that all packing materials have been removed from the paper handling accessory. 4. Check the paper path for obstructions, or jammed paper. 5. Turn the product on. If the error persists, replace the accessory.
Description: Output accessory disconnected. An external paper handling accessory connection has been interrupted.
Remedy: 1. Turn the product off. 2. Make sure that the communication cable from the finisher to the engine is installed correctly. 3. Make sure that all packing materials have been removed from the paper handling accessory. 4. Check the paper path for obstructions, or jammed paper. 5. Turn the product on. If the error persists, replace the accessory.
Code: 66.00.20
Display: 66.00.20
Description: Over Current Error. This is an output device failure related message.
Remedy: 1. Turn the product off, and then on. 2. Make sure that the finisher is connected correctly. 3. If the error persists, replace the Stapler/Stacker Unit.