• Code: 40.00.05
• Display: 40.00.05 Embedded I/O bad transmission
• Description: The USB device has been removed.
• Remedy: 1. Touch the OK button to clear the error message (data will be lost). 2. Install the USB device.

• Code: 40.08.0X
• Display: 40.08.0X USB storage accessory removed
• Description: X = 0 or ;1 information code. Secure file erase is enabled.
• Remedy: No action necessary.

• Code: 40.0X.05
• Display: 40.0X.05 USB storage accessory removed
• Description: X = 1, 2, 3, 5, or 6; information code. The USB storage accessory was removed.
• Remedy: No action necessary.

• Code: 41.01.YZ
• Display: 41.01.YZ
• Description: Event log error message: 41.01.YZ. An unknown misprint error occurred on the product. Y = Type, Z = Tray • Y = 0: Photo Media (1, 2, or 3) • Y = 1: Auto Sense (Normal) • Y = 2: Normal (typed not from Auto Sense) • Y = 3: Light media 1, 2, or 3 mode • Y = 4: Heavy media 1 • Y = 5: Heavy media 2 • Y = 6: Heavy media 3 • Y = 7: Glossy media 1 • Y = 8: Glossy media 2 • Y = 9: Glossy media 3 • Y = A: Glossy film • Y = B: OHT • Y = C: Label • Y = D: Envelope 1, 2, or 3 mode • Y = E: Rough • Y = F: Other mode • Z = 0: From unknown tray • Z = 1: From Tray 1 • Z = 2: From Tray 2 • Z = 3: From Tray 3 • Z = 4: From Tray 4 • Z = 5: From Tray 5 • Z = 6: From Tray 6 • Z = 7: From Tray 7 • Z = 8: From Tray 8 • Z = 9: From Tray 9 • Z = D: From duplex
• Remedy: 1. Touch OK to clear the error. 2. If the error is not cleared, Turn the product off, and then on again. 3. If the error returns, check the wire harness from the laser scanner to the DC controller. 4. If the error persists, replace the laser/scanner assembly. 5. Replace the DC controller.

• Code: 41.02.00
• Display: 41.02.00 Error
• Description: A beam detected misprint error occurred.
• Remedy: 1. To clear the error message, touch OK. 2. If the error persists, turn the product off, and then on again. 3. If the error returns, check the wire harness from the laser/scanners to the DC controller. 4. If the error persists, replace the laser/scanner assembly.

• Code: 41.03.FZ
• Display: 41.03.FZ Unknown Misprint Error
• Description: This is a general misprint error. Either media is loaded off-center with the side guides in the tray or a media width sensor failure occurred from an unknown tray. The error will be one of the following: • 41.03.F0 • 41.03.F1 • 41.03.F2 • 41.03.F3 • 41.03.F4 • 41.03.F5 • 41.03.FD
• Remedy: 1. Reload the tray, verifying that the guides in the tray are flush with the loaded media in the tray. 2. Try the print job again. Watch the mechanism to see if it is functioning correctly. If the linkage is broken, replace the paper tray. 3. If the error persists, print a Configuration Page and note the paper size for the tray in question. • If the size is not reported correctly, run the tray size sensor test in the Diagnostic menu. • If the tray size sensors test as GOOD, replace the paper tray. • If the tray size sensors test as BAD, check the cable connections between the tray size sensor and the DC Controller. If the cable connections are plugged in correctly and the cables are not compromised, replace the correct component that contains the tray size sensing switches.

• Code: 41.03.YZ
• Display: 41.03.YZ Unexpected size in tray <X>
• Description: The product detected a different paper size than expected. Y = Type, Z = Tray • Y = 0 Size mismatch. Detected media is longer or shorter than expected. • Y = A Size mismatch. Detected media too long. • Y = B Size mismatch. Detected media too short. • Y = C Size mismatch. Inter-page gap error. • Z = D Source is the duplexer. • Z = E Source is the envelope feeder. • Z = 1 Source is Tray 1. • Z = 2 Source is Tray 2. • Z = 3 Source is Tray 3. • Z = 4 Source is Tray 4. • Z = 5 Source is Tray 5.
• Remedy: 1. Touch OK to use another tray. 2. Print a configuration page to verify the size and type to which the trays are set. 3. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted to the correct paper size. 4. Verify that the error is not occurring as a result of an unexpected paper size trigger caused by a multipage feed. 5. Verify that the Toner cartridge and the transfer roller are seated properly. 6. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning. 7. Check paper path sensors for proper operation and that they do not stick at all. Replace any damaged sensor or assembly. 8. Reconnect the connectors for the media sensor, intermediate-transfer belt, and the DC controller PCA. 9. Test registration assembly motor and clutch. If not function properly replace the registration assembly. If the error persists, replace the lifter assembly.

• Code: 41.04.YZ
• Display: 41.04.YZ Printer Error
• Description: An unknown misprint error occurred on the product. Y = Type, Z = Tray • Y = 0: Photo Media (1, 2, or 3) • Y = 1: Auto Sense (Normal) • Y = 2: Normal (typed not from Auto Sense) • Y = 3: Light media 1, 2, or 3 mode • Y = 4: Heavy media 1 • Y = 5: Heavy media 2 • Y = 6: Heavy media 3 • Y = 7: Glossy media 1 • Y = 8: Glossy media 2 • Y = 9: Glossy media 3 • Y = A: Glossy film • Y = B: OHT • Y = C: Label • Y = D: Envelope 1, 2, or 3 mode • Y = E: Rough • Y = F: Other mode • Z = D Source is the duplexer. • Z = 0 Source is the envelope feeder. • Z = 1 Source is Tray 1. • Z = 2 Source is Tray 2. • Z = 3 Source is Tray 3. • Z = 4 Source is Tray 4. • Z = 5 Source is Tray 5.
• Remedy: 1. Touch OK to clear the error . 2. If error does not clear, turn the product off, and then on again. 3. Swap out or re-seat each toner cartridge to test it. 4. Check the toner cartridges before replacing any other parts (HP original?, connectors, etc.). 5. Re-seat the connections to the laser/scanner and the DC controller. 6. If the error persists, replace the affected laser/scanner. 7. Replace the DC controller.