Code :

Code: 55.XX.YY
Display: 55.XX.YY DC controller error To continue turn off then on
Description: The communication link between the formatter and DC controller was lost. • 55.00.00 (event code): Internal communication error • 55.00.01 (event code): DC controller memory error • 55.00.03 (event code): DC controller no engine response • 55.00.04 (event code): DC controller communications time-out
Remedy: 1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. If the error persists, replace the DC controller.

Code: 56.00.YY
Display: 56.00.YY Error To continue turn off then on
Description: The product experienced a communication error with the optional paper tray. • 56.00.01 (event code): Illegal input, selected paper input tray is unavailable • 56.00.02 (event code): Illegal output, selected paper output bin is unavailable
Remedy: 1. Turn the product off and then on. 2. Reseat the optional paper tray. 3. Check the input connectors for damage. If a connector is damaged, replace the connector. 4. Remove any third-party hardware. 5. Upgrade the firmware. 6. If the error persists, replace the DC controller.

Code: 57.00.01
Display: 57.00.0X Error
Description: A fan error has occurred.
Fan motor 1 (rear) malfunction
Remedy: 1. Turn the product off and then on. Listen for fan noise at the rear of the product. If no noise is heard, replace the power supply fan (FM1). 2. If this part has been removed or replaced, check the connector (J33) on the DC controller PCA.

Code: 57.00.02
Display: 57.00.0X Error
Description: A fan error has occurred.
Fan motor 2 (front) malfunction
Remedy: 1. Turn the product off and then on. Listen for fan noise at the front of the product. If no noise is heard, replace the toner cartridge fan (FM2). 2. If this part has been removed or replaced, check the connector (J37) on the DC controller.

Code: 57.00.03
Display: 57.00.0X Error
Description: A fan error has occurred.
Fan motor 3 (fuser) malfunction
Remedy: 1. Turn the product off and then on. Listen for fan noise at the lower back-center of the product. If no noise is heard, replace the fuser fan (FM3). 2. If this part has been removed or replaced, check the connector J37 on the DCC.

Code: 58.00.02
Display: 58.00.02 environmental sensor malfunction
Description: The product has experienced an environmental sensor error.
Remedy: 1. Turn the product off and then on. 2. Verify that the connector (J63) on the DC controller PCA and the sensor (J400) are connected correctly and undamaged. 3. If the error persists, replace environmental sensor.

Code: 58.00.04
Display: 58.00.04 Error To continue turn off then on
Description: The low-voltage power supply is defective.
Remedy: 1. Turn the product off and then on. 2. Check the connectors (J31 and J32) on the DC controller PCA. 3. If the error persists, replace the low voltage power supply.